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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Rupinder D.
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Excellent experience, I'm so glad to find this website!

Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Great experience so far
May 18, 2022

Great experience so far. Fast and easy to use. Made looking for a job more reassuring

Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
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Thank you this saves me so much time. Whoever thought of this is a genius

Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

West Virginia
1 review
0 helpful votes
Follow James E.
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Was a little hard to understand to examples of resumes

Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow KESITA V.
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I wanted to have a CV properly said, but we ended up having a resume.

Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Mary B.
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I was feeling overwhelmed at the idea of re-doing my resume. ResumeGenius really helped.

Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Didn't realize that I had to pay for my resume until the end

Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Puja F.
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I'm having an amazing experience drafting a resume with ResumeGenius.

Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
3 reviews
0 helpful votes
Follow Lo L.
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Perfect
May 18, 2022

Perfect. People are always asking me to revise their resume. Now I have somewhere to refer them. I am applying for a great job. Thank you

Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Seems quite easy
May 18, 2022

Seems quite easy. Hopefully cancelling my membership will go as smoothly

Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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I would've liked to have known you were going to charge me before I spent a half an hour typing up my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Houston,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow danielle W.
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So quick and so easy only took 10 minutes to create the perfect resume!

Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
2 reviews
0 helpful votes
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System Changes Those Skills That Allow for the Objective to Be Limit of Career. Per Say Attribute on the Job Design.

Date of experience: May 18, 2022
Tennessee
1 review
0 helpful votes
Follow TYLER E.
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When I uploaded my current resume it did not fill in the fields correctly. I had to go back and manually do that

Date of experience: May 18, 2022
Georgia
1 review
0 helpful votes
Follow Bhavana Y.
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It was very easy steps and faster i liked it a lot

Date of experience: May 18, 2022
New York
1 review
0 helpful votes
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My experience is most satisfying. I would recommend to others.

Date of experience: May 18, 2022
Canada
1 review
0 helpful votes
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Easy to create the resume
May 18, 2022

Easy to create the resume. Just a few minutes and it is ready! Amazing!

Date of experience: May 18, 2022
Florida
1 review
0 helpful votes
Follow Steven O.
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When it says its free but then makes you pay I cant give a better review...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Steven,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Emily V.
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I thought I was going to be able to get one free resume, but couldn't figure out how to do it. Very disappointed to spend the time making a resume only to discover that there was not a free download.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Emily,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Lisa M.
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Was easy to put it together
May 18, 2022

Was easy to put it together. Thank you for your help.

Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius