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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very efficient and systematic template to build a terrific resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Cost and details upfront would be a better way to do business.
Hello James,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Amazingly helpful saved me time and I appreciate it so much
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I have been struggling to make my resume for so long which has held me back in applying for the job. Making one on this site was very helpful and i am on my way to apply to jobs now!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said for free. After completion, you have to pay.
Hello Albert,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was just fine but I'd like to know I have to pay before hand.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
My experience has been great and Im looking forward to future employers looking at my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to follow and input information. I was pleasantly surprised
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's like having a professional resume writer assisting you every step of the way!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love it! Fast, efficient and professional wording/phrases!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Shouldn't be advertised as free and shouldn't have you fill it all out and then told to buy just to download. Also, shouldn't be a subscription model, should be a one-time purchase.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I didn't care for the after the fact having to pay for the resume, just be upfront with the cost expectations.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You said it was free and its not. So you lied. You liars
Hello Carlos,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Simple interface quick tool to create a quality resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use and edit lots of template to choose from
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It is very easy to use. However, I wish the pricing would have been disclosed up front.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I wish it was cheaper but It made me confident in my skills and it saved me time.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius