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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Sooooo quick and easy. Job interviews are plentiful now that my resume is better constructed. I think the best part is how easy it is to edit and make changes.
So helpful how it had the skills listed for my job and i just picked which ones I wanted to add.
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Have a great day,
Resume Genius
Good but was advertised to me as "free" should have known but all in all it is a fast and easy service that does get the hob done.
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Resume Genius
I haven't applied with a resume in over 15 years. This is a very easy process
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Resume Genius
It was super easy to fill out. It was not time consuming. Thanks
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Resume Genius
Awesome experience and easy to complete. This will help me with my next career job.
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Resume Genius
User friendly walk-through for creating a professional looking resume.
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Resume Genius
I am happy to pay the money now for my brilliant Resume although I haven't done a cover letter
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Resume Genius
It's great & will be even greater if I get the job
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Resume Genius
Very nice, nice experience, and easy self explanatory
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Resume Genius
Easy to use setup and makes creating a resume quick work.
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Resume Genius
Easy to use. Wish there was more in databank for Coach/Mentor.
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Resume Genius
Great, easy and efficient resume writing process. Tremendous help.
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Resume Genius
Great program. But free should mean free. No credit card required should mean no credit card required
Hello Morgan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Amazing love this app! This is a great tool and is going to help me land an awesome job!
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Resume Genius
I feel like I was duped into paying. All of the text said it would be free.
Hello Owen,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Super easy to use. Clear resumes with pertinent Information.
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Resume Genius
It was great and I appreciate the help, but this template is listed as free and then I'm charged for it, you should straight forward stated that I'll pay for it
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Resume Genius
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Resume Genius
Easy to use, organized, well done, trying to simple
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Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


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Have a great day,
Resume Genius