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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I wish I would have known that a payment would be expected up front. I hope to pay for the resume today and that the cancellation process will be easy and transparent.
You call yourself "free". Yes, you can build the resume for free, but then you charge to actually download or print it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You should be able to save employer information had to do over 3 time
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Really great suggestions for job descriptions. The process was really easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Simple and easy to use with great results. If you're looking to optimize the daunting task of creating a resume from scratch, I highly recommend Resume Genius.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Simple but try to save one work to enable resume easily instead of starting all over again
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Very easy and very informative and very fast i will highly recommend it to others!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Very easy and effective layout to follow. Amazing!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Great builder! Nice selection to choose from. Did not say had to pay until the end...
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Nice, but says free but it is not! Enjoyed creating resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great and quick service, definitely will be using again the future
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick and very helpful with the creation of resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This service is absolutely amazing! I had never heard of it until I did a Google search and wow! I am so impressed with the look and formatting of my Resume. I will be 100% recommending this site to my friends to revamp their resume.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was easy and very helpful to work with resume genius.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This service was amazing! I was impressed at how easy it was and very happy at how it was all organized.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Scam saying its free then asking for money after a $#*! ton of work to input... just be transparent upfront next time
Hello Daniel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very easy... so glad that I was able to upload my current resume from a PDF, update it, and improve it without starting over!
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius