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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Good and satisfied with the overall experience. Easy to use.
If you are going to offer a subscription service, there should be a free option. The only reason I paid for this is because I was pressed for time, otherwise I would have exited the MOMENT I saw a paywall. Waiting until the end of the process to show that there is a paywall is also a really bad business practice meant to prey on stupid people that don't want to take the time to look elsewhere.
Hello Joshua,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I loved that they offered phrasing for job descriptions and recommendations. Super user friendly and i loved that they explain what to include or not include.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use format. My resume looks fresh and professional.
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Resume Genius
Happy with the resume builder and with the experience
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Resume Genius
This was a good experience of this company helping me.
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Resume Genius
Excellent format and suggestions for input. Quality resume building.
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Resume Genius
Easy to navigate and I felt confident with the finished product
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Resume Genius
Far too expensive. Should be $25 to create your resume the first time and then $5 every time you need to update it. Lost your minds charging $25 to update it. I will be taking time to find a new way to do this because your service is complete garbage for the cost.
Hello Ryan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I thought it was free, but yall waited until after i finish making my whole resume to talk about a fee
Hello Caleb,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Seems easy at this point. I just completed the original information for a basic resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You tricked me. 24.95 is a lot to pay, way to prey on people out of work who are looking for a job. Shame on you.
Hello Laura,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The experience was fast and very easy to use. Thank you
Thank you for your review. Glad we were able to help.
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Resume Genius
It sucks when you feel everything out and then you get charged in the end put on which I got to pay in the beginning
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy. Love the wording suggestions as they helped me think of other things I could add!
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Have a great day,
Resume Genius
I truly enjoyed the ease of recreating my resume today! Thanks
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Resume Genius
A cheaper monthly option or just an outright purchase of a program with a 1 time fee would be preferred. More template choices preferred as well.
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Have a great day,
Resume Genius
Easy process. Experience would recommend this to my friends.
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Resume Genius
Loved your way to help writers build their resume. Easy, engaging and efficient and user friendly system.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius