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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great unless I find out my credit card gets used after I unsubscribe- or have issues unsubscribing.
Excellent template only downfall is that you have to pay for it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Only wish there were more templates to choose from and different formats.
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Resume Genius
This is very misleading that you can't download the resume I spent an hour working on before entering my credit card information.
Hello Sydney,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very easy and instruction and help information, would use again
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Resume Genius
Service should not be advertised as free, be upfront about the cost to download before having users build a resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
They listed themselves on google as a free resume builder and then made you pay to get your resume that you spent time building...
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Isn't free like almost every other resume builder, but if I can immediately cancel the subscription to just get my resume, I'll be happy.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This has been a great and easy experience. Thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Bull$#*! that they waited to charge me after I spent 25 minutes building a resume after clicking on an ad that says "Get your free resume with ResumeGenius." False advertisement. They got my $2.95! On my way to cancel.
Hello Samuel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I looked up FREE resume templates. You should tell about the pricing up front. Very deceiving!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Need a place to put a photo, otherwise good service
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So easy! The format made making my resume a breeze!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It was promoted as free and now I have to pay three dollars to create a resume
Hello Ryan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
My first resume at the age of 48! This was easy and straightforward.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Was very obviously marketed as a free tool and then I'm forced to pay for the service after completing the build of my resume. Good tools, shady marketing
Hello Hayden,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I didnt expect to be charged at the end, only purchasing so i dont have to do it all again elsewhere
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I thought it was free... I don't need a subscription. Just want one resume. Annoyed that I have to call and cancel
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It said free when set up sad to have to pay to get my resume and make sure I cancel it.
Hello Becky,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Looked this up first up and it said free. Then as i'm ready to download i get a $3 fee so i can have my resume? What the hell -_-;;
Hello Michele,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius