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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It should be more clear that you have to pay to download. I looked for this information before starting and it was NOT clear
I was nervous about doing my resume and had an easy time filling out everything with the suggestions that were just a click. So user friendly. I will recommend this service.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you it was so quick and easy to do my resume :)
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I hate making/updating my resume but this is easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Creating my resume with ResumeGenius was pretty easy and fast.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This services was promoted as free. Then, after spending an hour formatting my resume, I'm asked for money in order to download it. It's very dishonest and I am unhappy!
Hello Julian,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I pulled up free resume templets and now I have to pay to use it. I will be bill 14.95 a month if I don't cancel subscription which I will do.
Hello Frank,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Easy to use with helpful suggestions for filling in all areas.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy and efficient. The final product looks professional.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Best resume builder I've ever used. Simple and easy to use!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I love the professionalism of the builder, very clean, yet attractive to the hiring managers
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy for someone going back into the workforce
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was very easy and helpful in putting together my resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was not expecting to have to pay as the advertisements all indicated this was a free service...
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and Efficient with the bonus of a quality resume,
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This is the easiest resume I have done in my entire career, which has been really long.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Faster and less painful than I thought it would be
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said free but forced me to use a cc just to retrieve it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's unfortunate the fact is you need to pay to print or save as a document. Could be clearer up front.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius