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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great and easy to work on and end outlook is really amazing
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
When i clicked on the site it said free but got charged just to download. It was easy to upload all my information and had a lot of options for job descriptions
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I've been putting this off for 2 years. Just spent 3 hours and am almost finished! Thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was cool, but formatting my original resume was hard.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Awesome platform I really look forward to updating my resume when needed,
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use, but a little buzz word heavy (i. E.: "workflow prioritization.")
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's been quick and easy... what a surprise that you need a credit card to print.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The resume builder was good and the finished resume was nice. I wish you made it clear about the charge upfront.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I do not feel this is a good resume for me. I retire from the federal government over 10 years ago and I destroyed all my records because I moved across the country and they were cumbersome and heavy and numerous! I did not think I would ever need them again, so I am not accurate with my resume dates, job titles, etc.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Started out a free template. And now I have to pay.
Worth it. But im aggravated
Hello Kelliann,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very cool and smooth program for building a resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use with lots of options and looks very professional!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This said my resume would be free and now I'm paying for a service I just needed once.
Hello Laura,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I lost my progress about 4 times because of accidentally hitting the back key under the phone's keyboard, after I'd already finished listing an hour's worth of thinking through work details.
If there were a way to get back to where I was at or even an auto save feature, every minute or so, this would be 10 stars, no joke.
Frustrated but overall, good app.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Help me build my resume without spending hundreds of dollars!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy, Direct, Great examples, etc... Basically everything you need in a resume builder, without the unsolicited filler that other resume builders expose us to!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I thought this was free only to find out later there was a fee. Nice bait and switch!
Hello Mark,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Thank you so much, I was mentally stuck and spending way to much time trying to do this on my own, now I can apply for jobs that I want!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius