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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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It worked exceptionally well
June 13, 2022

It worked exceptionally well. Should i need a new one in a few years I'll be coming back to this.

Date of experience: June 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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It was very helpful to have a guide as I created my resume.

Date of experience: June 13, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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Everything is very easy and very organized. This made making a resume so much easier! Highly recommend.

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
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I am homeless and using a friends computer to make a resume. I thought this was a free service and was very agitated on having to pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jay,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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I think it would be better if it was clearly marked that is wasnt free

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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I don't want to subscribe to your $#*!ty website. I would rather spend a couple bucks per resume. I am just going to cancel immediately. I definitely will never use this god-awful site again.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Matthew,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Tamara S.
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So far very user friendly and helpful.

Need to see the finish product though,

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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Easy to use and revise
June 13, 2022

Easy to use and revise. Suggestions are very helpful

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Awesome service!
June 13, 2022

Awesome service! Makes writing a resume super easy. Thanks for the help ;)

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow JD H.
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Quit charging people without jobs money to use your trash service

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello JD,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Pami I.
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Thank you a wonderful experience
June 12, 2022

Thank you a wonderful experience. Program very user friendly.

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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I don't like the fact that this service was advertised to be free and then right at the end charged me in order to get my resume.

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow James E.
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Add more customization options to move around the experience in an order we want.

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Camryn D.
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It was good, wish they're was more layout color options and fonts etc.

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
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Not the quickest process but it was thorough and diligent which I prefer over the speed of the process

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow KAVITHA E.
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Not at this time
June 12, 2022

Not at this time. Will review the service since I am using this first time

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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I love this program!
June 12, 2022

I love this program! I am not that stoked that I had to wait until the end to see that it's $35.00...

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Mary H.
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It is posted as free, and then a $2.95 charge plus $25 charge after 14 days. That's not good or honest advertising

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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So easy to adapt my old resume into something current

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Wendy K.
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I hadn't written a resume in over 20 years and was lost at where to begin. ResumeGenius made building a resume so easy and professional looking!

Date of experience: June 12, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius