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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Extremely quick, easy to use, friendly UI, done in less than 5 minutes. Being forced into a subscription even if it is only a 3$ charge is not very nice. I'd rather be able to pay a one-time fee instead of a subscription. All in all great website for building your resume, but there always is a catch. Especially seeing as after the trial it's a 20 sum dollar subscription price. I would recommend to use just remember once you're done to cancel that subscription :)
It was quick and easy to complete my resume! I highly recommend it!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Not cool that you charge after the site is advertised as a free service!
Hello Patrick,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The website said the resume was going to be free, but charged $25
Thank you for your review. Glad we were able to help.
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Resume Genius
I can't figure out how to rearrange my resume. My experience has same company but with Sister companies intertwined so needs to be more flexible.
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Have a great day,
Resume Genius
Easy to use, quick and gives good descriptions/breakdown of each jobs responsibility
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Resume Genius
I was pleasantly surprised. I did not expect it to be as quick and easy as it was.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It is good. Would like to rearrange a few items on the resume.
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Resume Genius
Great builder, really helpful to have the prompt and search for related job duties. Wish there was a way to search via duties or software in addition to job title. I work at a startup and where a lot of hats, which required me to search various job titles.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I thought it was easy and quick to use and I am pleased with the turn out.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I love the way that my resume came out and I love the effort they had put in to allow me to add as much details as possible. Thanks resume genius!
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Have a great day,
Resume Genius
Quick process, but don't appreciate the possible re-occurring payments.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The experience is great and can't wait what jobs will come
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You advertise as a FREE resume builder. Then after going through the whole resume building process do you slap me with a fee to get my resume. That's just shady.
Hello Catherine,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The process was so easy and seamless! I over think things and this was very helpful and quick. Thank you! Mayra
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I thought the site was free. The cost should be upfront.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful bullet points, and many layouts to choose from
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I spent an hour and a half last night and an hour today working on this "free" resume builder - get ALL the way done and then have to pay. I'm sorry - but $2.95 isn't free.
Hello Roger,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Helpful to find formats to fit your job search needs
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Had to try 4 different cards before it would allow me to pay
Hello Skyler,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius