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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was quick, easy, and informative. The process is a breeze and you barely have to type anything!
Experience was great until I found out I had to pay.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I am so thankful that I found ResumeGenius, it really helped me a lot in preparing my resume
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Have a great day,
Resume Genius
Easy to use and helpful features. I wish it had more format options. Overall, I liked the setup of the site.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Must leave a comment to review? But can't make more in-depth changes before paying
Hello Savannah,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
This was a very easy process I am hopeful that this resume will be just the thing to help me land a great position
Thank you for your review. Glad we were able to help.
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Resume Genius
You were advertised as being a free resume website. But, then I had to pay $3. Whatever...
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great tool and it used my existing data so i didnt have to start from scratch, however It wasn't allowing me to delete one of my experiences from the resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great experience, very fast quick and easy to complete.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy, helpful, professional, affordable & great layout.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Extremely quick, easy to use, friendly UI, done in less than 5 minutes. Being forced into a subscription even if it is only a 3$ charge is not very nice. I'd rather be able to pay a one-time fee instead of a subscription. All in all great website for building your resume, but there always is a catch. Especially seeing as after the trial it's a 20 sum dollar subscription price. I would recommend to use just remember once you're done to cancel that subscription :)
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was quick and easy to complete my resume! I highly recommend it!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Not cool that you charge after the site is advertised as a free service!
Hello Patrick,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The website said the resume was going to be free, but charged $25
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I can't figure out how to rearrange my resume. My experience has same company but with Sister companies intertwined so needs to be more flexible.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use, quick and gives good descriptions/breakdown of each jobs responsibility
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Have a great day,
Resume Genius
I was pleasantly surprised. I did not expect it to be as quick and easy as it was.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It is good. Would like to rearrange a few items on the resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great builder, really helpful to have the prompt and search for related job duties. Wish there was a way to search via duties or software in addition to job title. I work at a startup and where a lot of hats, which required me to search various job titles.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I thought it was easy and quick to use and I am pleased with the turn out.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius