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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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...
June 10, 2022

...

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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It was quick, easy, and informative. The process is a breeze and you barely have to type anything!

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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Experience was great until I found out I had to pay.

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Mississippi
2 reviews
0 helpful votes
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I am so thankful that I found ResumeGenius, it really helped me a lot in preparing my resume

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Easy to use and helpful features
June 10, 2022

Easy to use and helpful features. I wish it had more format options. Overall, I liked the setup of the site.

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Must leave a comment to review?
July 10, 2022

Must leave a comment to review? But can't make more in-depth changes before paying

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Savannah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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This was a very easy process I am hopeful that this resume will be just the thing to help me land a great position

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
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You were advertised as being a free resume website. But, then I had to pay $3. Whatever...

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

VI
1 review
0 helpful votes
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Great tool and it used my existing data so i didnt have to start from scratch, however It wasn't allowing me to delete one of my experiences from the resume.

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Great experience, very fast quick and easy to complete.

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Easy, helpful, professional, affordable & great layout.

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Extremely quick, easy to use, friendly UI, done in less than 5 minutes. Being forced into a subscription even if it is only a 3$ charge is not very nice. I'd rather be able to pay a one-time fee instead of a subscription. All in all great website for building your resume, but there always is a catch. Especially seeing as after the trial it's a 20 sum dollar subscription price. I would recommend to use just remember once you're done to cancel that subscription :)

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Connecticut
2 reviews
2 helpful votes
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It was quick and easy to complete my resume! I highly recommend it!

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Not cool that you charge after the site is advertised as a free service!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Patrick,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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The website said the resume was going to be free, but charged $25

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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I can't figure out how to rearrange my resume. My experience has same company but with Sister companies intertwined so needs to be more flexible.

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Easy to use, quick and gives good descriptions/breakdown of each jobs responsibility

Date of experience: June 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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I was pleasantly surprised
June 10, 2022

I was pleasantly surprised. I did not expect it to be as quick and easy as it was.

Date of experience: June 9, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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It is good
June 10, 2022

It is good. Would like to rearrange a few items on the resume.

Date of experience: June 9, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Mexico
1 review
0 helpful votes
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Great builder, really helpful to have the prompt and search for related job duties. Wish there was a way to search via duties or software in addition to job title. I work at a startup and where a lot of hats, which required me to search various job titles.

Date of experience: June 9, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius