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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Thought this was supposed to be a free resume cite.
Pricing is not great. Only needed a small update, maybe a couple words added and it's costing $25 to do this. Suggest a smaller daily/weekly price for existing customers.
Hello Ethan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Resume Genius
Love the easy and professionalism of this resume builder
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I enjoy the experience using this site and I appreciate the suggestions they made for skills
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was easy convenient and you ask the right questions
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Totally misleading claiming the service was free. I sucked it up and paid in the end only because I wasted so much time using the editor. If I hadn't been duped into using the site, I would've made the template from scratch or used anotehr service that actually was free. Also, small, stupid things that should be taken into account, why can't I add minors? I opted to include minors under relevant coursework because my minors are important to my position, but it looks odd. Hopefully I'll be able to edit this further in Word. Also, you give the option to add country, then under state you don't allow me to write in a state, they're only US states, but my work experience is in other countries that also have states. Since I didn't choose a state, the formatting is off and looks different from my experience in the US where it uses a slash to break up the info, but the jobs out of the US are missing that slash. Once again, I sure hope I can edit this further in word because the resources on this site are so lacking. The available templates are also terrible. Most of them have headlines and subheads in all caps or all lowercase, why? I'm a teacher and to have my Resume with inaccurate grammar is stupid.
Hello Amy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Great Tool: the interface is easy to navigate, and the end product is clean and concise.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Unbelievably easy! It has been forever since I have had to do a resume and they made it very simple
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It worked exceptionally well. Should i need a new one in a few years I'll be coming back to this.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was very helpful to have a guide as I created my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Everything is very easy and very organized. This made making a resume so much easier! Highly recommend.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I am homeless and using a friends computer to make a resume. I thought this was a free service and was very agitated on having to pay
Hello Jay,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I think it would be better if it was clearly marked that is wasnt free
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I don't want to subscribe to your $#*!ty website. I would rather spend a couple bucks per resume. I am just going to cancel immediately. I definitely will never use this god-awful site again.
Hello Matthew,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
So far very user friendly and helpful.
Need to see the finish product though,
Thank you for your review. Glad we were able to help.
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Resume Genius
Easy to use and revise. Suggestions are very helpful
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Awesome service! Makes writing a resume super easy. Thanks for the help ;)
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Quit charging people without jobs money to use your trash service
Hello JD,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Thank you a wonderful experience. Program very user friendly.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I don't like the fact that this service was advertised to be free and then right at the end charged me in order to get my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Wendy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius