On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had no idea that I would have to pay. $25 after setting up my resume. Nowhere on the main page does it mention that there is a cost associated. I feel that this is a sneaky tactic that disappointed me.
Pretty easy to do if you have all your information and know your skills. Still need someone to read your resume and give constructive feedback.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Made it easy to make as this is my first time doing so
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick, easy, great info on building a resume. Great service
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very good, provided great templates and useful recommendations
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I thought the process was quick and easily efficient.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Would prefer the option to edit the location or sequence of subject titles.
Would like the option for sub bullet lists
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use but wish there was more flexibility with formatting
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Fees to steep but formatting options and developed bullet points for searchable jobs are really great features offering professional language
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume Genius is very easy to use and the end result is great!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Great and nice experience. Step to step process. Very smooth and easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The website reflects "free templates," but it is not free. They disclose charges after you have taken all the time writing your resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing user-friendly program that is incredibly convenient.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It help me out how to putting things in word and other job that i did as well,
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I have been putting off starting my resume because I did not know where to start and this made it so easy,
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Allowed me to make a resume and then popped up with a pay wall
Hello Aleysa,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
You claim to be free.
That is obviously total bull$#*!.
I only paid the money to be able to download my FREE resume.
I do not need a job service.
I will be cancling my subscription forthwith.
And will dispute any charges after my initial $2.95
Hello Geoffrey,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I would like to be able to rearrange where things were placed but happy besides that.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and quick to make a professional resume and cover letter.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Laura,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius