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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Seems like the pricing scheme is designed to fool people into paying more than they expected. E.g., why call it a monthly plan if you can only pay annually.
What an amazing resume builder website. I love it!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I love it! Makes everything so easy it's worth it!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I've only just started, but so far my experience has been easy! If I run into any issues, I'll let you know.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Wonderful site to help with resume and cover letter needs!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Resume was supposed to be free, but then they lure you into a trial... After spending so much time polishing up nice resume and they let you see it in a format you like and you go to print, download or email, it prompts you to purchase their services. This is such a scam...
Hello James,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Love the option they provided for the skills and experience
Great and gave more words than i would have been able to describe job skills of my entire life span.
Quick and easy, helpful suggestions for a great resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
You should have an option to pay just a one-time payment for a resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Checkout says it takes AMEX, it doesn't had to try with two different cards. Then Visa that worked.
Hello Mary,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
That was really easy and helpful! Love the format options at the end, too!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Easy to get started, and even easier to complete. Great price for 14-day trial too.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was unclear at the start of the process that this was a paid-for service. Be more clear in future
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume Genius is a valuable and easy-to-use tool. It gives me peace of mind.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I dont like that i have to manually cancel rather than just ending it aft 14 days but yall know what you're doing
Hello Tristin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
This was so user friendly! Under stress, always waiting until the last minute and Resume Genius made it easy. Thank you.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I dont like paying for something when the ad says its free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very nice and smooth process. I loved that I was able to add in a PDF for my old resume and plug it into this one!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I am a dual language teacher and you did not offer any descriptions for this teaching position.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius