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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use tools. Thank you I love how my resume looks.
Y'all mislead people into creating the resume like it's "free" just to charge people to save it. That's ridiculous. If it's not free just say that from the beginning.
Hello Jamesetta,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Quick and Easy, Concise format and well-written job skill sets and descriptions.
Thank you for your review. Glad we were able to help.
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Resume Genius
Works great should not say free if you got to pay at the end that's false advertising
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Resume Genius
Took a little longer than I expected to generate the resume.
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Resume Genius
User friendly, automated population from existing documents/resume
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Resume Genius
Good to be a part if the resume building. I thank you
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Resume Genius
Perfecto facil y útil. Estas barato que en una tienda.
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Resume Genius
It has been very easy to use and the pre-scripted prompts are very helpful.
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Resume Genius
This is very straight forward and helped me create the resume I needed to land the career I wanted!
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Resume Genius
False advertisement, you say it's free and it's not
Hello Christina,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Great option for beginners and advanced professionals
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Resume Genius
It took 6 cards before you finally accepted my payment and they all had money on them. Then, there was no grammar corrections for my resume like other resume builder sites.
Hello Kaytlyn,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I think it was great it's my first time looking for a job I am excited
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Resume Genius
Amazing you make the best resume builder, it is so easy to fill out and is formatted so well. Love how clean and organzied it looks and i am so happy to not spend hours trying to format one in word. God bless
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Resume Genius
Looks good and the website was easy to use. Lol would have given 5 if I got the thing for free though hehe
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Resume Genius
Quick and easy- just wish there was a way to skip fields
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Resume Genius
I was mislead to believing this was a free service
Hello Jamie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Easy to use forms. Good suggestions for text related to job opportunities.
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Resume Genius
Great choices for auto text and very professional template options.
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Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


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Have a great day,
Resume Genius