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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
Follow Javier C.
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This is very straight forward and helped me create the resume I needed to land the career I wanted!

Date of experience: June 22, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
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False advertisement, you say it's free and it's not

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Christina,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Nissen J.
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Great option for beginners and advanced professionals

Date of experience: June 22, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Kaytlyn E.
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It took 6 cards before you finally accepted my payment and they all had money on them. Then, there was no grammar corrections for my resume like other resume builder sites.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Kaytlyn,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jorge L.
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I think it was great it's my first time looking for a job I am excited

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Danica P.
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Amazing you make the best resume builder, it is so easy to fill out and is formatted so well. Love how clean and organzied it looks and i am so happy to not spend hours trying to format one in word. God bless

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Ethan H.
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Looks good and the website was easy to use. Lol would have given 5 if I got the thing for free though hehe

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Braden B.
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Quick and easy
June 22, 2022

Quick and easy- just wish there was a way to skip fields

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Jamie W.
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I was mislead to believing this was a free service

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Jamie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Barbara C.
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Easy to use forms. Good suggestions for text related to job opportunities.

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Natasha W.
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Great choices for auto text and very professional template options.

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Jeremiah I.
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So far, so good
June 22, 2022

So far, so good. I can be a little long winded and you make things crisp and clear. I still can make my tweaks to fit me. So far, so good :)

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Kira C.
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Easy to follow and completely satisfied with the end result

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ruth Z.
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It is ok for what I need right now but I do want to see where my pdf is before rating this experience. Also, I wasn't given any color options before downloading which is a bit drab.

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Deborah R.
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I made the resume under the impression it was free to make. Ya, ok, it was free to make, I just would have no access to it until I paid for a free trial. Ugly business practices, in my opinion.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Deborah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Ribka N.
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Bad because it said free when I started then ask me to pay in the end. This is cheating and dishonest

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Matthew H.
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Easy experience to build resume from. Would like more examples or options to choose from in some fields.

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Kassandra G.
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This was advertised as free resumes but in order to download or print the resume it requires that you give credit card information and make payment. Thats false advertising and you guys suck for preying on people who are OBVIOUSLY job hunting and dealing with financial stress.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Kassandra,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Kristine D.
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Easy to follow format
June 21, 2022

Easy to follow format. Provided timely professional service

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Jalen P.
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It should mention that you have to pay in the beginning. A predatory practice holding the product back from being 5 stars

Date of experience: June 21, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius