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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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So far, so good. I can be a little long winded and you make things crisp and clear. I still can make my tweaks to fit me. So far, so good :)
Easy to follow and completely satisfied with the end result
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It is ok for what I need right now but I do want to see where my pdf is before rating this experience. Also, I wasn't given any color options before downloading which is a bit drab.
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Resume Genius
I made the resume under the impression it was free to make. Ya, ok, it was free to make, I just would have no access to it until I paid for a free trial. Ugly business practices, in my opinion.
Hello Deborah,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Bad because it said free when I started then ask me to pay in the end. This is cheating and dishonest
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy experience to build resume from. Would like more examples or options to choose from in some fields.
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Resume Genius
This was advertised as free resumes but in order to download or print the resume it requires that you give credit card information and make payment. Thats false advertising and you guys suck for preying on people who are OBVIOUSLY job hunting and dealing with financial stress.
Hello Kassandra,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Easy to follow format. Provided timely professional service
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Resume Genius
It should mention that you have to pay in the beginning. A predatory practice holding the product back from being 5 stars
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Have a great day,
Resume Genius
I mean cool resume but charging me 25$ a month if i dont cancel? Bro cmon
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and very helpful and fast to move through.
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Resume Genius
Resume building is a stressful thing for me- this definitely helped
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Resume Genius
Quick and easy but I can't go back to edit parts of each section
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Resume Genius
Great way of helping people learn how to do resume.
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Resume Genius
Marketed as a free resume builder, but doesn't mention it costs money to do anything with the resume once it's built.
Not impressed with ridiculous $24.95 recurring monthly charge after the "free" $3 trial.
Hello Cassandra,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I didn't like that they tricked me at the end to buy the download.
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Have a great day,
Resume Genius
Great! Easy and helpful. Step by step instructions
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Resume Genius
I was led to believe it was free, but there is a modest charge for the 14-day trial
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Have a great day,
Resume Genius
Smooth easy to use helpful in guidance lowered anxiety
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Resume Genius
Your service was quick and efficient. I appreciate how simple it was to create the resume. Your questions were excellent and the autofill was great.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius