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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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I'm irritated that the paywall is placed at the very end of a process I thought would be free but I'm otherwise happy with the service

Date of experience: July 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Dakota
1 review
0 helpful votes
Follow Noah Y.
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Ad on google implied free but 2.95 came at the end. Bad form.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Noah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Resume Genius is so convenient and quick to use. Thank you Resume Genius!

Date of experience: July 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Jean K.
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I love it, it helped me put all my qualities in a very organized manner

Date of experience: July 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow shiwei O.
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It help me to build my resume, i am not english speaker, it is help for me.
However, i hope the professional templates should be more valueble.
Such as when i clame i am android developer, the additional skill should show me that Jetpack java or kotlin, Retrofit OKHTTP. These skill are relative to android developer.

Date of experience: July 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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I liked the program did not like that you had to pay when advertised free

Date of experience: July 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Awesome way at building a resume!
July 10, 2022

Awesome way at building a resume! I will recommend this to many of the people I know who are looking for a job and want to express professionalism on paper.

Date of experience: July 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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I was told this was free and no credit card required, then I'm hit with a subscription, but NEED a resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Christopher,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow andrea D.
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They should let you know about the fee at the beginning, didn't like the surprise at the end.

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Brandi R.
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Why advertise as free and then waste time and then pay. Stupid.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brandi,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Youri A.
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I love everything about ResumeGenius. It's very easy to use & the way it's setup is very cool

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Ronald Y.
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Clean, fast and easy to construct your new resume.

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow ALEXIS D.
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Really easy resume builder, I was able to just upload my last resume and build off of it and this website made it so simple and just transferred all the info to the new resume. Loved it!

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Easy, I just you advertised it was free. And unhappy with that. And don't like having to keep it for future months. Unnecessary.

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow samuel I.
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Good so far would be better when I receive my resume

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Iris Y.
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You don't tell anyone it cost money until the very end after they've already put in all the hard work to $#*!ing make it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Iris,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Delaware
2 reviews
0 helpful votes
Follow Cierra I.
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Its very easy and gives super professional options to just click to add to your resume. I went ahead and paid the 14 day trial just to see all its really about! Cant wait to see all it offers.

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maine
1 review
0 helpful votes
Follow Dan N.
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Great information about your specific skills level for resume researching.

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
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Seamless
July 9, 2022

Seamless. I found it impossible to tell if I had exceeded a page and could not change the career objective to a summary section.

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Colton M.
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Don't like the cost only being presented at the end

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius