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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

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California
1 review
0 helpful votes
Follow Paula I.
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Very efficient to make your resume look professional

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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How can it be free and then not receive anything unless you pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Deborah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow MIRANDA M.
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It was very easy to use and it needs a one time charge for resumes

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Javier E.
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Great! It was super to use awesome when in need of help thank you

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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This makes me look good!
July 11, 2022

This makes me look good! Amazing. Magical actually.

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Emilie D.
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Excellent!
July 11, 2022

Excellent! Easy to follow and a great resume! Thank You!

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Delilah N.
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It say free in the beginning than after you take the time to create one you charge. Gimmick

Date of experience: July 11, 2022
Virginia
1 review
0 helpful votes
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Not happy that they only showed a price after I spent time making it. That being said, the resume is good quality and I am happy with how it turned out.

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
2 reviews
0 helpful votes
Follow Brandi Q.
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Awesome service!
July 11, 2022

Awesome service! Super simple to follow. Easiest format ever!

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Annette A.
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Didn't realize it would cost so much, but came out very nice.

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Savvy C.
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So easy to use and made my job application process so easy.

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Laurie Q.
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Sneaky way to charge after resume is all created. Otherwise great.

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Ryan O.
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I just purchased a resume last week. Difficulty accessing that resume, editing, etc. Ended up paying for a second resume.

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Lori N.
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Getting the resume setup was easy
July 11, 2022

Getting the resume setup was easy. I was annoyed that it is listed as free but I had to pay to print a copy. That should be listed up front.

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Kevin F.
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It was easy and many different options to choose from in the end

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Isis Q.
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You said this $#*! was free and its not so im pissed sneaky asses

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Isis,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Joscelyn E.
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Wish they didn't charge to download resume. Or at the very least show beforehand that a payment is needed to download.

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Rosa E.
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It did allow you to do the résumé for Free but then charged to get the résumé so be prepared to pay for it

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Jennifer G.
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You advertised that your templates are available to download for free. That's not the case as I had to pay to be able to download. Your site also gives an option to edit your resume before downloading, but when I click that bar it does NOT allow you to edit, and instead directs you to pay to get it. I won't use this service again and won't recommend it.

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
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*******444
July 11, 2022

*******444

Date of experience: July 11, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius