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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow LORETTA E.
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It was really easy to use but I thought it was free to use so I wasn't really sure I wanted to pay for a subscription. I guess you really have to look at the fine details. I don't think I needed a full subscription.

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Alyssia L.
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Very easy to use and calming aesthetic makes ResumeGenius easy to use

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Just put together my resume and it was very simple and easy to do.

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Brooke X.
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Very easy to use with great suggestions making the process enjoyable

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Costa Rica
1 review
0 helpful votes
Follow Heather G.
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Lots of great suggestions and wording for skills and career objectives.

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Amanda N.
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I love the prefilled sections like solar you can choose from. These are what always scared me the most. Mine never sounded professional enough. Thank you!

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Joelle G.
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It says free then I get it all done then it's a lie bull$#*!

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Obiora G.
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Nice one but will your site help me get a telecom job?

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Kolby C.
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Made the stressful process of making a new resume easy and stress free.

Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Brendan T.
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Why charge quarterly thats so dumb... i can easily copy and paste if i wanted lower quality

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brendan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Diana F.
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It was fast and easy!
July 9, 2022

It was fast and easy! I loved the pre written suggestions.

Date of experience: July 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Very Easy to create
July 9, 2022

Very Easy to create. Love all the suggestions with each stage.

Date of experience: July 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow ZICO M.
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Weird that i had to pay after explicitly reading that it was free. But after id done everything and seeing this really cool resume format i decided to just pay instead of look for another free one.

Date of experience: July 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Latasha A.
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This starts out as free then once you complete the work it's a fee to receive what you worked on

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Latasha,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Lauren T.
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It was super easy to use and really cheap for the membership

Date of experience: July 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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...
July 9, 2022

...

Date of experience: July 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Katherine N.
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It was s great, takes the stress out of writing a resume.

Date of experience: July 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tiffany T.
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Went through the whole process only to find out this is free like it was advertised. It states to upgrade for unlimited access which I do not need.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tiffany,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Carly X.
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Would not accept my card and had to ask for someone's credit card. Wanted to know I had to pay BEFORE

Date of experience: July 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Ramses T.
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Easy to use, I will recommend to friends and family.

Date of experience: July 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius