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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Haley C.
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This made it super easy and convenient to create a professional resume.

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Lee H.
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Super easy to use and let's you pick from a wide variety of templates! Love the feature where it offers suggestions for bullets.

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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The site i clicked on said free resume template and I ended up having to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Heather,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Nivrose K.
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So Far IM satisfied with this program the way its done. It's my first time using it
But so far I'm pleased.

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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Easy to do
July 21, 2022

Easy to do. Was skeptical at first but it was a breeze.

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Mary K.
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This service is great
July 21, 2022

This service is great. As someone who's been a self-employed side-hustler and freelancer for the past twenty years I'm looking to get back into the job market and I never would have considered all the experience I've gained through my various gig and one-off jobs over the years to see how I can frame those skills into an attractive body of experience to present to any prospective employer. Just because I don't have twenty years of working for a fortune 500 company doesn't mean that I'm not qualified to work and be an awesome employee for the lucky company who takes me on! Thanks, this is a real confidence boost.

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Makayla X.
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I really wish there were more creative and artistic choices for resumes, overall still such a great site for an easy revamp of your resume!

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Patricia V.
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The resume was super easy to do but I looked up free resumes and didn't realize I would be charged to print it out until the end. And if I don't cancel within 14 days I'll get charged more.

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Tina H.
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I needed to update my resume and I really dislike having to do a new one ever time I need a new one so this was easy

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Diasolua A.
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Nice Work, It took me less than 1 hour to build a very good resume

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Kimberly R.
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Was a quick and fast resume and lots of helpful information

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Africa
1 review
0 helpful votes
Follow Dhanaseelan C.
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Not sure why you charging $2.95 when it is under the free Resume templates.

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Should put what the price is before you spend time building a resume thinking it is free

Date of experience: July 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Diana Q.
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For my type of position there were not good options for my career goals.

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow jennifer G.
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Love the layouts and how easy it was to create one

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Aishwary W.
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Thanks for being so simple and easy-to-use platform.

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Resume building is great, however $24.95 a month is absolutely ridiculous. Should be 1/3rd the price.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Trevor,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow ANTHONY Y.
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The site was easy to navigate and produced the product I needed and wanted.

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Holly H.
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I uploaded my resume and ResumeGenius made it easy to edit and gave great recommendations for copy. Thank you!

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Arnold S.
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It would not allow me to change my employers in the experience section, very frustrating, overall, very good though

Date of experience: July 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius