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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
Follow Ellen K.
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I haven't had a resume in 20 years. ResumeGenius made the task easy and straight forward. THANK YOU!

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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This makes building a great looking and professional resume super simple.

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Shauna M.
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Great overall, my only request is being able to customize the layout a bit more. I would've liked to remove my job title from under my name.

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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The resume tips helped me to understand the important aspects of a resume that employers are looking for. I also like the organization and simplicity of the resume templates.

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Easy to understand
July 15, 2022

Easy to understand. Unfortunately the format I chose as my favorite did not allow my entire last name to fit on one line. Is there a work-around? I went ahead and chose another format.

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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You should tell people it's not free from the beginning.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Taylor,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kimberly W.
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This made it so easy to create a resume. Loved how it took me step by step and even provided suggestions for me to use.

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Excellent
July 15, 2022

Excellent. Resume looks awesome and super easy to make.

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
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Great
July 15, 2022

Great. Have been trying to work on my resume for a while now

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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It was simple and easy everything was done with just a click of a button definitely will recommend!

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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This was supposed to be free false advertisement you get to the end and then you have to pay

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Gracien G.
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So easy!
July 15, 2022

So easy! Every thing is straight forward and takes so fast!

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

KR
1 review
0 helpful votes
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...
July 15, 2022

...

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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I have had trouble getting my my
Resume in full to load.

Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Dominic L.
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I first went to your site because it said FREE resume builder and now I am out 2.95

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dominic,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Doesn't mention anything from the beginning that you need to pay at the end for downloading the file and that it's not free, and I noticed that at the very end after working on my resume for 3 hours on your site...
Plus, there's no information about how to cancel the autp-pay after 14 days..

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sami,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Aidan E.
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Directly advertising as a free resume builder then restricting ANY form of using said resume is false advertising. Like if you want to limit it, sure. Add a watermark and have them sign up to remove it. Or let them only download one resume per account and they have to sign up to your mailing list to get it, sure. But if I don't have the ability to get virtually any form of actual resume without paying, it is patently false to advertise it as a free resume builder.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Aidan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Colorado
2 reviews
0 helpful votes
Follow April H.
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Many templates to choose from
July 15, 2022

Many templates to choose from. Helpful suggestions and tips given.

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Joshua O.
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You guys suck for making people do these surveys, i just want to use the damn service but you guys are making me waste my time, and I can't even give you 2 stars because you change the ENTIRE mandatory survey. If I wasn't poor and didn't need a leg up in my industry with a quality resume I would've taken my business elsewhere. Once I build my resume I'll be sure not to come back to this site ever again because you want to waste my time, so I'm happy to waste yours.

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Alyssa G.
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Very easy and great interface
July 15, 2022

Very easy and great interface. The advice and bullet point suggestions were very helpful. Pricing and paywalls could have been more transparent from the beginning though. Overall, I'm happy with the way my resume looks and am willing to pay.

Date of experience: July 14, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius