Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow BRENDI C.
Unfollow BRENDI C.
Share Review
Report Review

It's is quick and easy
August 26, 2022

It's is quick and easy. The resume looks terrific!

Date of experience: August 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Kathleen L.
Unfollow Kathleen L.
Share Review
Report Review

Read it was free and then forced to pay at the end in order to get a copy I could send off to a potential employer

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kathleen,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Leah T.
Unfollow Leah T.
Share Review
Report Review

Why is it called a free resume builder, when I still have to sign up for the free trial to get my resume? Seems like a gross marketing tool.

Date of experience: August 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
2 reviews
0 helpful votes
Follow Emily B.
Unfollow Emily B.
Share Review
Report Review

Wonderful simple and helps with wording when you can't find the words. Also helps elaborate your job functions with a bit of embellishment to catch an eye.

Date of experience: August 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow KATIE X.
Unfollow KATIE X.
Share Review
Report Review

Love the data transfer!
August 26, 2022

Love the data transfer! I had my resume but not updated and in PDF format only. I just needed to make edits and updates and this was the perfect feature!

Date of experience: August 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Gary R.
Unfollow Gary R.
Share Review
Report Review

Free resume service that charges later to use resume is incredibly disgusting

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gary,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Kailee I.
Unfollow Kailee I.
Share Review
Report Review

I wish there were more templates because the name is too big. But other than that it's good

Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Daniel W.
Unfollow Daniel W.
Share Review
Report Review

Resume format looks amazing!
August 25, 2022

Resume format looks amazing! All information you put into your resume will be organized just how you like it! Simple, quick and easy! No need for the long hours editing it yourself! Highly Recommend!

Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Luke H.
Unfollow Luke H.
Share Review
Report Review

Very misleading
September 24, 2022

Very misleading. This website advertised the ability to create a "free" resume. Not the case.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Luke,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Nathan R.
Unfollow Nathan R.
Share Review
Report Review

Great website and very easy to use!
August 25, 2022

Great website and very easy to use! Would recommend to anyone needing a resume!

Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Karen Y.
Unfollow Karen Y.
Share Review
Report Review

WTAF
September 24, 2022

WTAF. Since when does a free resume cost $2.95?
This is another fraudulent resume site, and I am pissed.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Karen,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Sheila U.
Unfollow Sheila U.
Share Review
Report Review

This was listed as a FREE template
September 24, 2022

This was listed as a FREE template - yet when I was finished, my resume was held hostage until I paid for a subscription. I have no intention of using the service again,. I simply needed a template for a quick CV - ONE TIME ONLY.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sheila,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Zacarias N.
Unfollow Zacarias N.
Share Review
Report Review

User friendly experience and easy to manage resume

Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Jesse Y.
Unfollow Jesse Y.
Share Review
Report Review

You say this is a FREE site, but then charge to get your resume!
Talk about bait and switch!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jesse,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Willie A.
Unfollow Willie A.
Share Review
Report Review

This was quick and easy to do, especially for the first time making a resume.

Date of experience: August 25, 2022
Texas
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

Very user friendly!
August 25, 2022

Very user friendly! Love all the formats to choose from!

Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Share Review
Report Review

I only wanted my resume for my file at work I thought it was free - please cancel after I print it thank you

Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Tabitha V.
Unfollow Tabitha V.
Share Review
Report Review

This made the process so easy since I haven't worked in 10 years

Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Sophia M.
Unfollow Sophia M.
Share Review
Report Review

Never knew how to fully write a resume and with this it made life so much easier

Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Hien V.
Unfollow Hien V.
Share Review
Report Review

Great and very easy to navigate for novices like me.

Date of experience: August 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius