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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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A huge help and takes the overwhelming feeling away! Thank you!
Some issues when importing existing word documents, but very easy to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Takes the headache and time-kill out of making an updated resume.
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Resume Genius
I should have been notified from the start that I would not be able to get any copy of my work without paying
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Resume Genius
An amazing tool to use for first-time resume creators.
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Have a great day,
Resume Genius
Felt mislead by the offer of a free resume template and then being required to subscribe.
Hello Edwin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I don't mind $2.95 one time fee just to print/email the resume which I filled out myself. But sneaking in $34.95 MONTHLY AND RECURRING, AUTOMATIC CHARGE after 14 days shows bad faith and preys upon unsuspecting people. I will be making sure to cancel the membership on or before 14 days.
Hello Ik-Soon,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
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Resume Genius
It has been very helpful to use these templates to create a resume.
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Resume Genius
Costs too much for me to get a resume to get a job
Hello Devin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I am very happy with how easy it was in creating my resume using examples templates to choose from and tweak to make my own.
I accidentally deleted my resume I had been using.
Definitely a life saver. I will be recommending to my Family and Friends for their need of having resume they can be proud of.
I Appreciate the convenience of using Resume Genius.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
So far I am very satisfied and my resume looks more professional.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The process was quick and easy but if you're gonna list this as a free resume service then don't add charges at the end of the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to follow format and i love all the options depending on your style
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Resume Genius
Its a pretty good website, gets the job done quickly.
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Have a great day,
Resume Genius
You are hiding the payment till the end and didn't tell me or give me any notice while I was doing my resume. After investing my time. Not good business practice.
Hello Basim,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Nice format! Excellent choices, very easy, very helpful!
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Have a great day,
Resume Genius
Pricing information should be visible and obvious *before* the user invests time in building their resume, and not when they click "Get Resume". Your approach feels like extortion.
Hello James,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Website said free and now you're charging me $25 a month?
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Nice selection of templates to choose from, professional looking so far.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius