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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I feel tricked. I spent all this time building a resume and I don't have access to it.
I haven't been able to download the resume yet so I will wait until I see the resume before finishing the survey
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Everything was better than any other site I've used. I wish they accepted a wider variety of payment options though.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
27+ years of not working! Didn't have a clue as to how to showcase life experiences as valuable assets as I look to return to work
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
It has been a long time since I had to write a resume, and this is helpful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I would like to have had more options for the template at the end of the resume build
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You put stuff in date, that is not always a good thing, i cannot change it from date order
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Advertises as free... its not, but it is a good service... honesty up front would be refreshing but they all seem to scam this way
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent customer service and attractive templates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super easy! Did an updated resume from my phone…phenomenal!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Very user friendly. It was nice not having to sit and think about how to describe what I do by using the preselected options available for each position
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great service for students entering the workforce.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very user friendly with a lot of great suggestions!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
ResumeGenius is GREAT! I was struggling with updating my resume because it's been a while, but the website walked me through the process step by step and it was extremely helpful.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Fantastic! Who knew there were so many creative options
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I wasnt allowed to delete the top portion of a work location
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Spent an hour creating a resume just to find out i have to pay after. Does good stuff, and not a bad price but you could've told me before i spent an hour on this site.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great very helpful with where to put certain things on my resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
A huge help and takes the overwhelming feeling away! Thank you!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius