On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy and simple to use for someone who hasn''t had a resume in decades! Thank you!
We should be told that we have to pay for this service before completely filling out the entire form. Super annoying.
Hello Ali,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
My experience is more annoyed now that im forced to write all this extra questionnaire
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Site tried Charging the monthly fee instead of 14 day trial fee
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You didn't specify that you're going to charge me for it untill the very end. Such should be clearly spelled out from the beginning.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was very easy to use, and organized and made a nice resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The experience was great so far. Very easy and straight to the point
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I like the detailed job descriptions. They were a big help
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy, and most of the drop down selections were quite relevant.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love your service.and that in between me cancelling and restarting my membership, you saved my content
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This application made creating my resume super easy
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I liked it a lot, but it asked for me to pay before I got my first resume. I just think the first one should be free.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
East to navigate through the website. Templates are nice and paying at the end is super easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you so much. Had no idea how to even start a resume' after 20 years..
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Made me make my resume just to tell me I have to pay to get it.
Hello Jad,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Efficient resume building system. Let's see if the ATS Friendly aspect works.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Advertised as a free resume builder then charges you to get the resume.
Hello Corey,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Resume Genius was so easy to use and created an amazing Resume that I am proud to give to prospective employers
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I feel tricked. I spent all this time building a resume and I don't have access to it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I haven't been able to download the resume yet so I will wait until I see the resume before finishing the survey
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius