Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow DONAESHIA A.
Unfollow DONAESHIA A.
Share Review
Report Review

Terrible to wait until a person has put in time to build a resume. Then once it's time save … now you HAVE TO PAY! Or risk loosing your entire resumebuild!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Donaeshia,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow LAQERA D.
Unfollow LAQERA D.
Share Review
Report Review

This service is advertised as free, or had a free trial but definitely in no way free. Loved the website and the set up options. Every was easy to use.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Laqera,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
4 reviews
0 helpful votes
Follow Denina U.
Unfollow Denina U.
Share Review
Report Review

I thought it was going to be very stressful to create a resume but, with Resume Genius it was so easy! And it looks very professional.

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
Follow Remington F.
Unfollow Remington F.
Share Review
Report Review

Quick and easy
August 25, 2022

Quick and easy. This website is an easy pick when i have the chance to recommend it to a friend.

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Tina J.
Unfollow Tina J.
Share Review
Report Review

I didn't realize I would have to pay before I spent all the time making my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tina,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Ashley O.
Unfollow Ashley O.
Share Review
Report Review

I was nervous about making a resume but Resume Genius made this process easy and fun.

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Ariyanna F.
Unfollow Ariyanna F.
Share Review
Report Review

Needed a formal resume so im glad i was able to get this!

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Marcela U.
Unfollow Marcela U.
Share Review
Report Review

You could have a one time payment and also said that you could create one for free

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

Was vary easy, having words that go's along with your job skills. A vary simple resume.

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

"Free Resume Builder" complete lie
September 23, 2022

"Free Resume Builder" complete lie. I worked on my resume for 2 hours just to get charged at the end. You should just say "Cheap Resume Builder" Ill never use your service again :)

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Michael,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Juan Q.
Unfollow Juan Q.
Share Review
Report Review

Happy with the overall results and outcome of my Resume

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Fatima Q.
Unfollow Fatima Q.
Share Review
Report Review

Soo easy and quick
August 24, 2022

Soo easy and quick. I will recommend it to a friend

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Gerardo E.
Unfollow Gerardo E.
Share Review
Report Review

Its good Everything is well detailed and easy to construct

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Jacob H.
Unfollow Jacob H.
Share Review
Report Review

You said this $#*! was free i wasted my time only to have be forced to pay for a paper template. Thanks a lot.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jacob,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Chiamaka X.
Unfollow Chiamaka X.
Share Review
Report Review

It is really nice but it would be easier if we can edit where each section goes in the overall resume.

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Colleen E.
Unfollow Colleen E.
Share Review
Report Review

Misleading...
August 24, 2022

Misleading... Thought I was using a free service (as advertised), and only after completing my resume did I realize that I have to pay to download or do anything at all with it. Disappointed, to say the least. Otherwise great service.

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Edward N.
Unfollow Edward N.
Share Review
Report Review

This ad said free this is not free false advertising

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Edward,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Emma E.
Unfollow Emma E.
Share Review
Report Review

Thank you so much made my interview day so much easier

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Denise B.
Unfollow Denise B.
Share Review
Report Review

At the age of 52 and returning to the work force, Resume Genius has made creating a resume easy and stress free.

Date of experience: August 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Hannah D.
Unfollow Hannah D.
Share Review
Report Review

It was advertised that this resource was free; however, after I completed my resume, I was informed that in order to have access to it I had to pay. I feel as though it should not be advertised as free if there is going to be any kind of charge.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Hannah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius