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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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They made it very easy and it didn't take a whole lot of time. All it took was me filling in and with the help of bullets they created

Date of experience: October 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tracey R.
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So fear so good quick and easy with the help of the bullets

Date of experience: October 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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Its says free, but when you go to print you charge.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Charon,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow VINH R.
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Super easy to import my existing resume. Saves me a lot of time!

Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Dan T.
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You advertised this a free...
November 25, 2022

You advertised this a free... but now I have to pay a fee. I think service is great and worth the $2.95 but don't advertise it a free. It feels like bait and switch.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Chazquah L.
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It's was easy and the options for skills was so helpful for me. Took the work out of thinking all that I learned as a mother

Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Great!
October 26, 2022

Great! Easy to navigate website! Very helpful and user friendly!

Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Eric V.
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Awesome resume builder
October 26, 2022

Awesome resume builder. Lots of suggested details. Easy to use and construct.

Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Savita Q.
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Your site was very user friendly considering I'm not techy at ALL. I appreciate all the amazing fill ins which were avail to me according to my job title! What a concept. Who knew? Thank You so Much.

Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Excellent
October 26, 2022

Excellent. ResumeGenius makes writing the perfect resume a quick and easy process.

Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
2 reviews
0 helpful votes
Follow Patricia M.
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I will let you know after i get it and work on edited it thank you

Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
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Awful building skills
November 24, 2022

Awful building skills. Can't type own stuff without it messing up the rest of the layout

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Megan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Ryan W.
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Forcing me to leave a message about my experience or change my rating. Non disclosure that download requires payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ryan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Abby T.
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If it's not free to download your resume, you shouldn't advertise your website as a free resume builder

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Abby,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Florida
2 reviews
0 helpful votes
Follow Kenneth O.
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Very easy to complete and not that expensive. Thank you

Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Sophie C.
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The website let me set up the entire resume and Then told me there was a paywall. My dude. The resume is beautiful, but if you're going to charge for it you should say that up front.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sophie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Dolores R.
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Just used your services gonna wait and see looking 'e-ok ' thus far

Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Angelica B.
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Love it, easy to use, I tell everyone about resumegenius

Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
2 reviews
0 helpful votes
Follow TRACI K.
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Your system does not seem to accept my debit card from my Credit union. This made it difficult and skeptical for me to purchase my resume. I am not quite sure if i would recommend anyone else creating a resume this way.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Traci,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

GB
1 review
0 helpful votes
Follow Roma K.
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Should've let it be known you had to pay to download your CV.

Date of experience: October 25, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius