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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It made the process of writing a resume very easy and quick. I like the fact that you provide options for all the entries.
Easy to input my previous resume and update and make changes
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This site is making it very easy to present my potential to my next employer and will help me get a new better paying career.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
This site cured my anxiety. I havent applied for a job in 14 years and you all helped me get my resume just right. I will be applying with confidence
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Your website was very easy to use, and it helped me create a resume that I liked and got customize it to my liking. Also the person on the chat was very helpful and gave answers that were clear and informative.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Would love to get a better review and more up-to-date information for my resume :)
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The whole reason I used this website was because it said it was free. Now after I've spent an hour going over all this you're charging me for what was supposed to be free, and your going to continue to charge me even after I've paid for the 14 days cause I have to cancel a subscription I don't want in the first place! Other than that your website was nice and helpful and had I known in the first place I would have to pay for it I would have been willing to pay more for it's use
Hello Cyres,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I was looking for a functional resume that deemphasized dates of work experience because I am older. I will try to work with this.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was satisfactory and well tailored for what I want
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love the options to add in pre done tasks and skills! Sometimes I never know what to say and this makes it so easy!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Found service by Googling free resume builder. However, this is NOT free. On the other hand, $2.95 seems reasonable assuming it is as easy as it should be to cancel the service before the auto-renewal kicks in.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This is such a great service. Easy and honest. I would highly recommend it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great format, experience, loved the ease of filling in all qualifications.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank You for your easy guided directions and instructions to perform the task at hand
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was really fast and nice and assistance is on a 100
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was able to do my own resume. It was so easy with the help of you guys. Thanks!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Your site took me to pay before i was done and didn't allow me to go back until i put my card in I must've hit back like a million times but I'm afraid I'm going to lose my info and was forced to input my card info and charged $25! I will be requesting a refund! I was so frightened to lose all of my info! That's the only reason I entered it, I even tried chatting with someone but it said no one was available!
Hello Brandiyel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very easy to use & helpful suggestions along the way
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius