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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Jose K.
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It made the process of writing a resume very easy and quick. I like the fact that you provide options for all the entries.

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Easy to input my previous resume and update and make changes

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Michael K.
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This site is making it very easy to present my potential to my next employer and will help me get a new better paying career.

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Florida
2 reviews
0 helpful votes
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This site cured my anxiety
October 28, 2022

This site cured my anxiety. I havent applied for a job in 14 years and you all helped me get my resume just right. I will be applying with confidence

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Your website was very easy to use, and it helped me create a resume that I liked and got customize it to my liking. Also the person on the chat was very helpful and gave answers that were clear and informative.

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Would love to get a better review and more up-to-date information for my resume :)

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
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The whole reason I used this website was because it said it was free. Now after I've spent an hour going over all this you're charging me for what was supposed to be free, and your going to continue to charge me even after I've paid for the 14 days cause I have to cancel a subscription I don't want in the first place! Other than that your website was nice and helpful and had I known in the first place I would have to pay for it I would have been willing to pay more for it's use

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cyres,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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...
October 27, 2022

...

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Mary N.
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I was looking for a functional resume that deemphasized dates of work experience because I am older. I will try to work with this.

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Hungary
1 review
0 helpful votes
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Was satisfactory and well tailored for what I want

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Jessica G.
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Love the options to add in pre done tasks and skills! Sometimes I never know what to say and this makes it so easy!

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Found service by Googling free resume builder. However, this is NOT free. On the other hand, $2.95 seems reasonable assuming it is as easy as it should be to cancel the service before the auto-renewal kicks in.

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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This is such a great service
October 27, 2022

This is such a great service. Easy and honest. I would highly recommend it.

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
2 reviews
0 helpful votes
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Great format, experience, loved the ease of filling in all qualifications.

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Ronald N.
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Thank You for your easy guided directions and instructions to perform the task at hand

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Kelli O.
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Great and very easy
October 27, 2022

Great and very easy. Hoping it helps put me to work.

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Ikere H.
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It was really fast and nice and assistance is on a 100

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Jose F.
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I was able to do my own resume
October 27, 2022

I was able to do my own resume. It was so easy with the help of you guys. Thanks!

Date of experience: October 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Brandiyel T.
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Your site took me to pay before i was done and didn't allow me to go back until i put my card in I must've hit back like a million times but I'm afraid I'm going to lose my info and was forced to input my card info and charged $25! I will be requesting a refund! I was so frightened to lose all of my info! That's the only reason I entered it, I even tried chatting with someone but it said no one was available!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brandiyel,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Lisa X.
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Very easy to use & helpful suggestions along the way

Date of experience: October 26, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius