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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Wendy A.
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Your website came up under "free resume builder" and it doesn't tell you there is a fee until you've typed in all your information.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Wendy,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Maureen T.
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So helpful in writing a resume and so quick. Thanks

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Lonnavia T.
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...
November 8, 2022

...

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Tara N.
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It has been a good experience so far
November 7, 2022

It has been a good experience so far. The website is very easy to use.

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
2 reviews
0 helpful votes
Follow Sunny H.
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You let me build a resume all the while having me thinking you were actually an educational free site. Upfront fees would be nice next time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sunny,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Stephanie Y.
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I was so stressed about creating my very first resume but resume genius made everything super easy.

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
2 reviews
0 helpful votes
Follow Tracy P.
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So intuitive and very fast!
November 7, 2022

So intuitive and very fast! This is something everyone that wants to send out their resume. Should come in and build their resume on here. Looks so good! Highly recommend!

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Lakeisha L.
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Easy access and builds a resume quickly with fly styles

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
Follow Jacinto C.
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Quick and easy to add in my information with a very impressive result.

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Donna P.
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Your claims of a free resume are totally misleading.

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Emiliano A.
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I think that it's a great experience to utilize your service. Thank you!

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Kerri I.
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Easy to follow format, really appreciated the job descriptions.

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Dulcy U.
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Very easy to use and created a professional, quality resume in minutes. Eliminated the need to deal with formatting, Very pleased with the experience.

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Tina E.
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It was really easy and helped my resume sound very professional

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Stella C.
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Love how easy & quick it was to use resumegenius. The Bullet proof points that we're given to choose from were spot on. Appreciate it!

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Jenna N.
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It was good till I had to pay
November 7, 2022

It was good till I had to pay. Don't claim to be a free Resume builder if that's not the case.

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Greg W.
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While the resume builder is good the price point is too high for people like me who don't have a job and are using it.

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Lukas I.
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Quick and Easy!
November 7, 2022

Quick and Easy! I don't want to spend hours working on a resume. This took me 15 minutes and it looks great.

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Harold H.
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In just a few minutes I had a complete resume that I was able to upload on to any job seeking website.

Date of experience: November 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Spencer W.
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This site is neat and very helpful for creative ideas and templates for creating a professional resume.

Date of experience: November 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius