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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Your website came up under "free resume builder" and it doesn't tell you there is a fee until you've typed in all your information.
So helpful in writing a resume and so quick. Thanks
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It has been a good experience so far. The website is very easy to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You let me build a resume all the while having me thinking you were actually an educational free site. Upfront fees would be nice next time.
Hello Sunny,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I was so stressed about creating my very first resume but resume genius made everything super easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So intuitive and very fast! This is something everyone that wants to send out their resume. Should come in and build their resume on here. Looks so good! Highly recommend!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Easy access and builds a resume quickly with fly styles
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick and easy to add in my information with a very impressive result.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Your claims of a free resume are totally misleading.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I think that it's a great experience to utilize your service. Thank you!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Easy to follow format, really appreciated the job descriptions.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use and created a professional, quality resume in minutes. Eliminated the need to deal with formatting, Very pleased with the experience.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was really easy and helped my resume sound very professional
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love how easy & quick it was to use resumegenius. The Bullet proof points that we're given to choose from were spot on. Appreciate it!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It was good till I had to pay. Don't claim to be a free Resume builder if that's not the case.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
While the resume builder is good the price point is too high for people like me who don't have a job and are using it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and Easy! I don't want to spend hours working on a resume. This took me 15 minutes and it looks great.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
In just a few minutes I had a complete resume that I was able to upload on to any job seeking website.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This site is neat and very helpful for creative ideas and templates for creating a professional resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Wendy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius