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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I appreciate a professional review of my resume. I look forward to the other available services.
It works great! Way easier than building one from scratch!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Great Easy to do enjoy the very much great great great great great great
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love it was quick and easy looks good happy with the service
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This is the easiest and simple way to update my resume. I am switching up my career. From a cook to a Heavy Equipment Operator... woo hooo!
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Been nicer to know that there would be a fee instead of the bait and switch of advertising "Free". Still, the price is reasonable. Just be up front about it instead of waiting until someone vests so much time, and then telling them at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to fill out with great prompts to fill in forms.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Nice & easy but I wish you told me up front that it costs
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You should tell people about the charge, it's not totally free.
Hello Christian,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Loved having different options with resume templates and
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The professional way of phrasing my work duties was the most helpful
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Incredibly easy to use to either create a resume from scratch or improve the one you already have... especially for those (like myself) who get writer's block when it comes to self-promotion!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Just needed to make a little change to a resume and it cost me 25 dollars
Hello Joy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Advertised as free but already went through the process so might as well pay for it...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thanks very much. You save my time and help me a lot.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good Job!Good Job!Good Job!Good Job!Good Job!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It would be nice to have some free template options
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and great system help. I also love how it helps give great critic to better the resume and gives you options.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It says its free and then it charges you? Very confusing and misleading
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius