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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Don't ask this before I can actually look at and use the resume...
You guys decide to advertise yourselves to me as a free resume builder on Google and your website. I spend all this time plugging into your builder, then come to your payment page when I try to download. Deceptive and sleezy. Do not call or email me.
Hello Matthew,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Was unaware I had to pay to "build my own" resume before hand.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Limited color options, and the service was falsely advertised as free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Tricked me into purchasing a subscription. Otherwise very helpful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very helpful. Would recommend to anyone who doesn't know where to start with a resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I love the bullet point ideas when entering employment experience, I do wish I could had liberty in customizing the organization of information. I would love for my skills to be listed under the objective rather than at the bottom of the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It said i would pay 7$ for a month and i was charged over 90$
Hello Avery,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
This site keeps throwing me off and there was an issue with accepting credit card. Otherwise, fine.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
10/10 helped me land my choice of interviews in the past. Past employers reported professional resume as "Impressive" and "Standard setting for other applicants."
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
This made job hunting so much easier and kinda fun too.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Really helpful for those who haven't a clue as to formatting and what to put down.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I Love the prefilled inserts they are so helpful and better put together than I could've done myself! Hopefully I get the job.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good business model wait till the end to hit us for money hold us hostage
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and fast to create a resume - but wish you had been up front with the cost. It feels a little sneaky to slip that part in at the end.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Said it was free and then hit me with a payment at the end
Hello Troy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The marketing said make a free CV but ended up costing. Feels like I was tricked
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easiest way to build and update a professional resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Love that you don't have to buy a full monthly subscription.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Your service was advertised for free. Your price is NOT free, very false advertising
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius