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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I do like the ease of use and ability to merge data. I don't like being deceived.
Very well organized and guides me well; easy way to create a wonderful and professional CV!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was extremely easy to use and the resumes created are beautiful and professional-looking. I had an issue with formatting and was able to get instant and effective help through the chat feature.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Great! Helped me make a professional resume so easily!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Having gotten my resume yet. Process was simple and suggestions were helpful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I asked for a free resume template. After I filled it out then I was forced to pay. RIdiculous
Hello Julie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Quick and super easy to use with professional-looking templates.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I had my resume finished in less than an hour. Great service.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy, quick, and much lower stress than retyping out a new resume each time. I often use this website and have great results.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Tell people they need to pay before spending ALL that time making the resume. Bull$#*! respectively. Don't mean to be a karen, but I am not pleased.
Hello Hamza-Omar,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I connected to your site via a link that said free resume template. After spending an hour creating the resume, I discover I have to pay for it or lose an hour of work and start over. The price is fair, but the marketing was dishonest.
Hello Bert,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Never mentioned it was pay until the resumed was finished bad business practice
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
VERY disappointed it advertised as "FREE" then charged at the end. The service is fantastic and it would be 5 stars if you had informed me up front about the payment.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It only took me couple minutes to make a resume. Thanks
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So easy. I tried other design packages but I already had word resumes which I just brought in and it formatted easily
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This app is very user friendly and the suggestions were great. Very easy to navigate and use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great...though slightly misleading on the "free" part. Overall I'm pleased with my $2.95 free resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You should be able to purchase a resume without the automatic billing afterwards.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius