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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Victor O.
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It only took me couple minutes to make a resume. Thanks

Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow William J.
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So easy
November 30, 2022

So easy. I tried other design packages but I already had word resumes which I just brought in and it formatted easily

Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
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This app is very user friendly and the suggestions were great. Very easy to navigate and use.

Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Easy and plenty of options
November 30, 2022

Easy and plenty of options. Very unique descriptions.

Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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Great...
November 30, 2022

Great...though slightly misleading on the "free" part. Overall I'm pleased with my $2.95 free resume.

Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Anicia Y.
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You should be able to purchase a resume without the automatic billing afterwards.

Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Peru
1 review
0 helpful votes
Follow Daniela K.
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It is not free, I put my card and still I am not able to ge my cv resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Daniela,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Sydney M.
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I don't like that they have "FREE" resume on google, you complete the resume and then they ask your for your debit card... that is not free

Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kaylyn U.
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This has (so far) been the absolute easiest resume builder I've used.

Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Honestly just a big cash grab but unfortunately, it's still a great tool for resume building.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nathaniel,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Nichole N.
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Efficient and Professional Resume at my finger tips. It is so helpful to be able to chose from a list of applicable suggestions for each position. Thank you for simplifying the resume process.

Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Emmanuel N.
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I really love the ease of the program to create the resume. My favorite option is the job description help options, it makes it so much easier to explain the job description.

Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow Rana K.
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It wasn't mention form the beginning before I start making my Cv it will be chargeable. It needs to be clear not tricky like currently. + I didn't like the templete but I proceeded because I think its free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rana,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Annmarie Q.
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Easy to navigate, plenty of choices
November 30, 2022

Easy to navigate, plenty of choices. But I was lead to believe it's free. Sure, it's a small amt for a 2 wk period but still. And choosing just text is pointless as the whole point is to utilize the variety of fonts and styles.

Date of experience: November 30, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Robert Z.
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I only wish there was a resume template meant more for college grads, where the education section is at the top.

Date of experience: November 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Grace N.
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Amazing, user-friendly streamlined experience. Makes me want to type resumes for a living.

Date of experience: November 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Alyssa U.
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You shouldn't say you're a free service when you're going to charge someone to download or print a document. You should be up front about the fact that you charge for these services, or perhaps allow 1-3 FREE downloads before you charge someone.

Date of experience: November 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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Still working on it...
November 30, 2022

Still working on it...didn't auto populate after dragging current resume into the folder.

Date of experience: November 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Japan
1 review
0 helpful votes
Follow Nor F.
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Quick resume maker, customer service is very helpful too.

Date of experience: November 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Kecia L.
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A very helpful system, and easy to help create a great resume.

Date of experience: November 29, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius