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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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A very helpful system, and easy to help create a great resume.
I absolutely love how easy it was to use and how they gave me amazing key points to boost my resume
Thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It doesnt say you have to pay at the end to access your resume, i spent all this time that i had to pay for the subscription to make the purchase.
Hello Katie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Supposed to be a free template service but it's charging me.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I hate doing resumes and struggle with them, supper easy!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
So far I have had a good experience. Waiting to proceed.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was an easy and fast way to organize my current resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
User friendly resume builder and nice resume templates!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
My card was charged twice. I reached out to customer care. No help. I had to use my partners card to get my resume.
Hello Rusheda,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Your site is a mess, and doesnt even mention that you must pay for this service until all of the work has been done. Very misleading.
Hello Kaleb,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Advertised as a "free resume", that's obviously a scam
Hello Collin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Helpful in terms of setting up the baseline that I can further build and elaborate upon. Sometimes these are truly helpful when you don't really have much time. But the final result is behind a paywall, so beware.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I love all the "Genius" products I have tried!
And the prices are always great.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I feel as if I was tricked into paying for a service that was advertised as free. I do not have time to start over, so I paid even though this was advertised as a free service.
Hello Marissa,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Thank you for helping go through to build my resume
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
This was touted as a free resume builder but you are forced to pay
Hello Tracy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Before someone enters personal information and going through the process payment request should be disclosed. If they do not want to provide payment information that option should be skipped and within a one week (seven day trial) they should only get save, email, or downloaded with no further edits after.
Hello Angela,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I went online and youtube, found this one online, hands down pre-wrtten lay out!
Made it very smooth, as i have not written a resume in years.
Thanks!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Much easier than most templates i have found.
I appreciate the number of options offered as aids as well
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius