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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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*******904
I thought the resumes were supposed to be free, But overall it was helpful an worth it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was quick and very easy and also cheap! Thanks!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
NOT HAPPY THAT YOU AUTOMATICALLY CHARGE MY CARD AND NOW I HAVE TO MAKE SURE THAT MY CARD IS NOT CHARGED ADDITIONALLY
REALLY REALLY ANNOYING, CONSIDERING THAT MOST PEOPLE ONLY NEED SERVICE ONE TIME.
Hello Monica,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very user friendly. Choosing to pay before completing the process is a bit concerning. Ready to contineu
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to navigate, and outstanding resume templates. Very professional. I will never use another resume builder!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It was amazing thank you so much for the support during this new journey.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Love the way I can find lots of bullet points under different job descriptions
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Had trouble with site accepting my credit card. I have never had a problem with any other site.
Hello Amy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Had some technical issue with the site not working correctly.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This is a pretty good program and i appreciated the experience
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I like this website. It helps pick out different ways I want my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far so good. Not real happy about the "free resume" click bait but...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I seems like a bait and switch. Calling it a free resume when you can only get access to it by paying.
Hello Jacob,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Thank you very much for the ease in putting this together so Quickly
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I have no experience you have asked before i have done anything
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The telephone number is defaulted to be USA format, while I am in ROW.
Also didn't include the possibility of specialism in university studies.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Creating my resume was super easy. The huge inconvenience can when upgrading. Your system only accepts credit card however it is not plainly stated during the payment process. Only after trying to pay with 2 different card and contacting you customer service I was able to have the issue resolved.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I do like the ease of use and ability to merge data. I don't like being deceived.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very well organized and guides me well; easy way to create a wonderful and professional CV!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius