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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Montana
1 review
0 helpful votes
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*******904
December 2, 2022

*******904

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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I thought the resumes were supposed to be free, But overall it was helpful an worth it.

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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It was quick and very easy and also cheap! Thanks!

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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NOT HAPPY THAT YOU AUTOMATICALLY CHARGE MY CARD AND NOW I HAVE TO MAKE SURE THAT MY CARD IS NOT CHARGED ADDITIONALLY
REALLY REALLY ANNOYING, CONSIDERING THAT MOST PEOPLE ONLY NEED SERVICE ONE TIME.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Monica,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Very user friendly
December 1, 2022

Very user friendly. Choosing to pay before completing the process is a bit concerning. Ready to contineu

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
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Very easy to navigate, and outstanding resume templates. Very professional. I will never use another resume builder!

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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It was amazing thank you so much for the support during this new journey.

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Love the way I can find lots of bullet points under different job descriptions

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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Had trouble with site accepting my credit card. I have never had a problem with any other site.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Amy,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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Had some technical issue with the site not working correctly.

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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This is a pretty good program and i appreciated the experience

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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I like this website
December 1, 2022

I like this website. It helps pick out different ways I want my resume.

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
2 reviews
0 helpful votes
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So far so good
December 1, 2022

So far so good. Not real happy about the "free resume" click bait but...

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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I seems like a bait and switch
December 31, 2022

I seems like a bait and switch. Calling it a free resume when you can only get access to it by paying.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jacob,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Thank you very much for the ease in putting this together so Quickly

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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I have no experience you have asked before i have done anything

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Hong Kong
1 review
0 helpful votes
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The telephone number is defaulted to be USA format, while I am in ROW.
Also didn't include the possibility of specialism in university studies.

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Creating my resume was super easy
December 1, 2022

Creating my resume was super easy. The huge inconvenience can when upgrading. Your system only accepts credit card however it is not plainly stated during the payment process. Only after trying to pay with 2 different card and contacting you customer service I was able to have the issue resolved.

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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I do like the ease of use and ability to merge data. I don't like being deceived.

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
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Very well organized and guides me well; easy way to create a wonderful and professional CV!

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius