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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Jayne E.
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It was very easy to build my resume with the options given.

Date of experience: December 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Michelle A.
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Straight forward and gives great range of options of what you want to include

Date of experience: December 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Dionna M.
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Resume Genius has alleviated stress and eliminated the procrastination that was causing me to miss out on job opportunities because I was dreading the task of creating a resume. Such a tremendous lifesaver!

Date of experience: December 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Abigail Z.
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It was really user friendly and simple enough to clean up my old resume.

Date of experience: December 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
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This is a good resume builder, but $24 for one month of this is horrible. This is going to be the last time I ever use this website.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ricardo,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Bryace P.
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Please make it clear that ResumeGenius is a paid subscription beforehand. Thank you.

Date of experience: December 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Tyler L.
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Really liked how easy its been to modify and update my resume.

Date of experience: December 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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Everything is great and helpful but at the end I got charged, which I didn't know and it says free.
But I ended up getting it, because the document is great!

Date of experience: December 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow April Y.
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It was pretty easy and awesome I just thought it was supposed to be free but it isn't

Date of experience: December 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow SHAWN C.
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Thank you it made it very easy to update my resume.

Date of experience: December 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tiffanie R.
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You guys force people into paying for a resume builder. You should say upfront that the service is not free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tiffanie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Patrick Z.
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The templates were very helpful and made the process much easier! Thank you!

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
2 reviews
0 helpful votes
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It's a scam
January 1, 2023

It's a scam. You let me waste time making a resume, then you hit me with a paywall after I put all this effort and thought into it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Michael,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Kevin J.
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I truly needed help getting a resume, thanks a lot for the help.

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
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*******904
December 2, 2022

*******904

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Nyaisha T.
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I thought the resumes were supposed to be free, But overall it was helpful an worth it.

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Jack D.
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It was quick and very easy and also cheap! Thanks!

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Monica Z.
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NOT HAPPY THAT YOU AUTOMATICALLY CHARGE MY CARD AND NOW I HAVE TO MAKE SURE THAT MY CARD IS NOT CHARGED ADDITIONALLY
REALLY REALLY ANNOYING, CONSIDERING THAT MOST PEOPLE ONLY NEED SERVICE ONE TIME.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Monica,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Tina X.
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Very user friendly
December 1, 2022

Very user friendly. Choosing to pay before completing the process is a bit concerning. Ready to contineu

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Marie D.
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Very easy to navigate, and outstanding resume templates. Very professional. I will never use another resume builder!

Date of experience: December 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius