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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Looks Good, lost a star cause I dont know why I would need a monthly subscription. Would really like a 1 time payment more.
This website is extremely helpful and user friendly!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
User-friendly, modern formats, and great prices! Thank you for your help!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
...
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great program. Easy to build a resume from scratch.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I see it very easy and extremely convivence. There is lots of hints and tips which helping to build the resume. I will come back again to do more.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I am surprised at the cost, when I cancelled they said I could sign back up for the same price. No customer support over the weekend.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I had no clue how to complete a resume and thus website helped me every step of the way!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Really Helped after many years of not writing a resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great but it would be nice to have a one time few instead of a subscription.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy. I was dreading and delaying putting together my resume!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Frustrated by US showing up in the education section
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Dislike that they say it's free but paywall you once you try and download after you use a lot of your time to create it.
Hello Lake,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This service has genuinely helped me get interviews and helped me design a resume that has helped me secure different jobs. I feel like i actually have options again instead of just using an underwhelming resume that didnt stand out. Thank you for helping me get my life back on track
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius was the quickest and by far the easiest resume builder I have EVER used. What I usually am not ambitious to do ResumeGenius put the fun in creating a resume!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy and extremely helpful. It made creating my resume feel less daunting.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I was really hoping for more suggestions that was more towards my career experience. For example, when we got to the objective, there were too many options for a student and I'm far past that level. Also, the 2-column resume needs to have the Skills and Tools in the panel to short the resume and separate those out from experience. This would also balance the resume better as well.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The resume quality is FANTASTIC and it is EASY to use. My complaint is that there are limited options of payment plans. It also does not support some of my debit cards that I use for everyday purchases, like MoneyLion or Albert. They should offer Paypal or Apple Pay.
Hello Kimberly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It said it was free then you charge me 3 dollars and now will probably spam my email too
Hello Andrew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius