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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
Follow Jacob T.
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Looks Good, lost a star cause I dont know why I would need a monthly subscription. Would really like a 1 time payment more.

Date of experience: January 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Morgan T.
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This website is extremely helpful and user friendly!

Date of experience: January 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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User-friendly, modern formats, and great prices! Thank you for your help!

Date of experience: January 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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...
January 8, 2023

...

Date of experience: January 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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Great program
January 8, 2023

Great program. Easy to build a resume from scratch.

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Hiwa T.
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I see it very easy and extremely convivence. There is lots of hints and tips which helping to build the resume. I will come back again to do more.

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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I am surprised at the cost, when I cancelled they said I could sign back up for the same price. No customer support over the weekend.

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Faith Y.
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I had no clue how to complete a resume and thus website helped me every step of the way!

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Really Helped after many years of not writing a resume

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow DeAnte L.
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Great but it would be nice to have a one time few instead of a subscription.

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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Very easy
January 7, 2023

Very easy. I was dreading and delaying putting together my resume!

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Frustrated by US showing up in the education section

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Lake K.
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Dislike that they say it's free but paywall you once you try and download after you use a lot of your time to create it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lake,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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This service has genuinely helped me get interviews and helped me design a resume that has helped me secure different jobs. I feel like i actually have options again instead of just using an underwhelming resume that didnt stand out. Thank you for helping me get my life back on track

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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So far so good
January 7, 2023

So far so good. Hoping I can merge my resume into other options

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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ResumeGenius was the quickest and by far the easiest resume builder I have EVER used. What I usually am not ambitious to do ResumeGenius put the fun in creating a resume!

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Desiree J.
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Easy and extremely helpful
January 7, 2023

Easy and extremely helpful. It made creating my resume feel less daunting.

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I was really hoping for more suggestions that was more towards my career experience. For example, when we got to the objective, there were too many options for a student and I'm far past that level. Also, the 2-column resume needs to have the Skills and Tools in the panel to short the resume and separate those out from experience. This would also balance the resume better as well.

Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow KIMBERLY B.
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The resume quality is FANTASTIC and it is EASY to use. My complaint is that there are limited options of payment plans. It also does not support some of my debit cards that I use for everyday purchases, like MoneyLion or Albert. They should offer Paypal or Apple Pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kimberly,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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It said it was free then you charge me 3 dollars and now will probably spam my email too

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Andrew,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius