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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Great experience don't make email for references mandatory.
Helps to make the usual stressful resume & cover letter process to be so simple!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't like that it's advertised as free until you try to DL. Other than that, it's good.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I wish it would allow me to personalize it more, for example letting me put the year I'm going to graduate from school.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Pretends to be free and then charges you at the end. Jeez
Hello Kordell,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Amazing templates, quick set up, and very helpful customer service
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Surprised I had to pay! That info should have been made apparent before I did the work.:-(
Hello Jhaniya,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Perfect and effortless to add all the information I needed.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Your add this bull$#*! website was free. I sepnd 30 minutes doing all your bull$#*! questions just to have to $#*!ing pay 3$. Scam artists. Yall only got my money because you scammed me.
Hello Joseph,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Stated 100% free but in order to print or email there was indeed a fee.
Hello Will,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The resume was very useful to fill out all the information I needed to!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This is the first time I'm using this service but it seems to be relatively easy with lots of help to guide you along the way.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple and effective, serves the purpose exactly as in intended...Resume genius indeed!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Attractive templates, easy to use. Really liked the suggestions under skills and experience
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free, but not actually free. Subscriptions with auto-renewal at a higher premium are unscrupulous, deceptive, and immoral. Would not recommend.
Hello Nathan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great process that helps you create a resume with prompts based on your experiences. Recommend!
It's amazing how easy it is to create a really good resume on here.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free, no sign-up required. However you need to pay a $2.95 fee to save your resume file for the first 14 days, after that a monthly fee is incurred. There are a number of templates, however the sections cannot be moved because their format is fixed. The sections should be able to be moved drag & drop style for maximum versatility.
Hello Justin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Notified of fee after resume built. Kind of a bait and switch tactic.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius