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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very happy with the results, thank you. You should tell me about the charges up front thank you
Very quick and easy to use and will definitely score you a job
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for your help. I hope this resume will lead me to get my dream job.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use and resume options are all professional
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It made building a resume so much easier! Took 75% of the guess work out of writing your resume with the helpful suggestions. Will definitely continue to utilize this product.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Don't like that you will auto charge my card after the 14 days!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy, just answer the questions provided.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great and simple experience. Highly will recommend. Thank you.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great way to create resume without to much typing and sounds more professional
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use - very helpful - takes away all the worry in how to make your resume professional
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very easy so very good at combining information into excellent structure
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and provides more defined templates and content to build the resumes
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume template lacks LinkedIn and personal website entries in the contact section. I can add manually, but I would like to have the LinkedIn logo available in the template.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I paid to create my resume, then had to pay more to download a usable copy. Disappointed.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wow! That was the easiest resume I've ever done in my 35 years of working!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Advertised as free service - won't let you download unless you pay.
Hello Maria,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use and very helpful with suggestions and giving a place to start.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It made my process very easy, it was also computer friendly
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is my first time using Resumegenius and it seems fine so far.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Need better recommendation for the public relation
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius