Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Brendon J.
Unfollow Brendon J.
Share Review
Report Review

It's fast, easy, and makes resume's look professional and outstanding.

Date of experience: January 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Acoriana E.
Unfollow Acoriana E.
Share Review
Report Review

It was advertised that the resume was free but as soon as it was finished being built you all ask me to pay a small amount for 14 day access. That should be listed on the very first page so no one will mistake this website as one that actually will assist you with building your resume for free AND letting you download, email, or print it after creating it. Who in their right mind would take the time to create a free resume and then ditch it all because you guys false advertised? Please do better

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Acoriana,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Barbara Y.
Unfollow Barbara Y.
Share Review
Report Review

Advertised as free but I am willing to spend the one time charge.

Date of experience: January 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Sara G.
Unfollow Sara G.
Share Review
Report Review

This was extremely easy to use, and helped me build an incredible resume that I couldn't have done on my own.

Date of experience: January 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Jermy N.
Unfollow Jermy N.
Share Review
Report Review

Super easy for importing and updating your resume!

Date of experience: January 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Garrett R.
Unfollow Garrett R.
Share Review
Report Review

Seems to be a well setup application to make applications

Date of experience: January 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow CRYSTAL B.
Unfollow CRYSTAL B.
Share Review
Report Review

It really helped make a clean resume by giving me options to choose from on my work experiences.

Date of experience: January 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
2 reviews
0 helpful votes
Follow Sarah I.
Unfollow Sarah I.
Share Review
Report Review

This has made my resume so much better and helped it stand out!

Date of experience: January 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kimberly E.
Unfollow Kimberly E.
Share Review
Report Review

Easy to use
January 5, 2023

Easy to use. Love this service and all the help it gives.

Date of experience: January 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Timothy T.
Unfollow Timothy T.
Share Review
Report Review

You didnt tell me i have to pay money until i was done, waste of my time

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Timothy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Sasha K.
Unfollow Sasha K.
Share Review
Report Review

Great!
January 5, 2023

Great! But haven't finished. I hope that there are some templates to pick from as well. Thanks, Sasha

Date of experience: January 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review, Sasha! We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Terri E.
Unfollow Terri E.
Share Review
Report Review

I don't know many of my friends email addresses. This resume builder will not let you proceed without one. I don't like this.

Date of experience: January 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Elizabeth C.
Unfollow Elizabeth C.
Share Review
Report Review

L like your resume tool.it was very easy to put my resume together and you have many options to choose from.

Date of experience: January 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Terry O.
Unfollow Terry O.
Share Review
Report Review

Very happy with the results, thank you. You should tell me about the charges up front thank you

Date of experience: January 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow WILLIAM J.
Unfollow WILLIAM J.
Share Review
Report Review

Very quick and easy to use and will definitely score you a job

Date of experience: January 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Naphachanok V.
Unfollow Naphachanok V.
Share Review
Report Review

Thanks for your help
January 5, 2023

Thanks for your help. I hope this resume will lead me to get my dream job.

Date of experience: January 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow LEAH J.
Unfollow LEAH J.
Share Review
Report Review

Super easy to use and resume options are all professional

Date of experience: January 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Daryl P.
Unfollow Daryl P.
Share Review
Report Review

It made building a resume so much easier! Took 75% of the guess work out of writing your resume with the helpful suggestions. Will definitely continue to utilize this product.

Date of experience: January 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Brandon X.
Unfollow Brandon X.
Share Review
Report Review

Don't like that you will auto charge my card after the 14 days!

Date of experience: January 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Jennifer N.
Unfollow Jennifer N.
Share Review
Report Review

Quick and easy, just answer the questions provided.

Date of experience: January 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius