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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Aluxis I.
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Love that they give recommendations for each topic that is needed to fill out your resume

Date of experience: January 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
2 reviews
0 helpful votes
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Should talk about the payment before building the resume.

Date of experience: January 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Prepaid Cards are not supported
February 14, 2023

Prepaid Cards are not supported. I don't shop online with any other cards. This is very irritating for those who only use prepaid online.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Andria,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
2 reviews
0 helpful votes
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I think having FREE on your google add is kind of $#*!. Feel free to google that and you'll see exactly what I'm talking about.

Date of experience: January 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
2 reviews
0 helpful votes
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Pretty good
January 15, 2023

Pretty good - we'll see if the words picked by the software bring results

Date of experience: January 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Great templates
January 15, 2023

Great templates. Easy to use with a professional appearance.

Date of experience: January 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Havent logged in for 2 years, all information was there

Date of experience: January 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Simple and straight forward
January 15, 2023

Simple and straight forward. Like the recommended skills.

Date of experience: January 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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So far so good
January 15, 2023

So far so good. Quick and easy...Now onto payments

Date of experience: January 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
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It is a professional website with assisting in selecting for non English speaker.

Date of experience: January 15, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Your guidance was great
January 15, 2023

Your guidance was great. I did not know where to begin.

Date of experience: January 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
2 reviews
0 helpful votes
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It made a necessary task that I needed to do to begin my job search, but dreaded doing, so easy! Thank you!

Date of experience: January 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Felicia I.
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This has got to be the best site for resume building by far! Thank you for making the process so easy and alleviating the overwhelm.

Date of experience: January 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Efficient, easy and helpful, but one thing I suggest is to find a way for any input to be saved while it's not completed so that we don't have to redo the entire resume.

Date of experience: January 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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Good!
January 14, 2023

Good! There are no problems to report at this time.

Date of experience: January 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Emad N.
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It said free resume in the google serach i got scammed but i need the resume so i ended up paying. Would have been better if it was clear from the begning before spending all the time on the resume then having to pay after stating it was free

Date of experience: January 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Annette L.
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Resume was easy to write and format
January 14, 2023

Resume was easy to write and format. I hope it's as easy to cancel.

Date of experience: January 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Laurel N.
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Promised that it would be free before i clicked on it and now i have to pay $3. Make it more clear that its not free before people spend 30 minutes making a resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Laurel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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This website has been incredibly helpful and very user-friendly!

Date of experience: January 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Bailey M.
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Is not upfront that you need to pay to access your resume until the very end when you finish working on it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Bailey,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius