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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Love that they give recommendations for each topic that is needed to fill out your resume
Should talk about the payment before building the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Prepaid Cards are not supported. I don't shop online with any other cards. This is very irritating for those who only use prepaid online.
Hello Andria,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I think having FREE on your google add is kind of $#*!. Feel free to google that and you'll see exactly what I'm talking about.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Pretty good - we'll see if the words picked by the software bring results
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great templates. Easy to use with a professional appearance.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Havent logged in for 2 years, all information was there
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple and straight forward. Like the recommended skills.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. Quick and easy...Now onto payments
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is a professional website with assisting in selecting for non English speaker.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your guidance was great. I did not know where to begin.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It made a necessary task that I needed to do to begin my job search, but dreaded doing, so easy! Thank you!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This has got to be the best site for resume building by far! Thank you for making the process so easy and alleviating the overwhelm.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Efficient, easy and helpful, but one thing I suggest is to find a way for any input to be saved while it's not completed so that we don't have to redo the entire resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good! There are no problems to report at this time.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It said free resume in the google serach i got scammed but i need the resume so i ended up paying. Would have been better if it was clear from the begning before spending all the time on the resume then having to pay after stating it was free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume was easy to write and format. I hope it's as easy to cancel.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Promised that it would be free before i clicked on it and now i have to pay $3. Make it more clear that its not free before people spend 30 minutes making a resume.
Hello Laurel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This website has been incredibly helpful and very user-friendly!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Is not upfront that you need to pay to access your resume until the very end when you finish working on it.
Hello Bailey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius