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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Initial difficulty in uploading resume. But loving for formatting options
Very helpful in choosing effective wording for my resume!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Let us know before hand you will be charging so we dont waste our time
Hello Alexi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Offered a great selection of recommendations to add to Resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Stupid $#*! subscription is a scam. Love the resume though
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful, especially for young people who suck at making resumes
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to Navigate and use. Made updating my resume simple and quick. I am very impressed.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was unique. I was able to get help to write the resume. I love it!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the helping skills and job description makes it easy!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and really liked the options made available
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not sure yet of the final quality of resume/cover letter, but it's a pretty user friendly experience. Note...if the system slows down, make sure it hasn't logged you out (which deletes all your work)!
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's making the prospect of writing my resume less overwhelming
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site said it was FREE! When I got to the end, after I filled in all that info, spending an hour on building my resume, I suddenly discover I have to pay to get it. That's extremely shady, will not reccommend!
Hello Darren,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy tool. The prompts are awesome. This made a stressful experience much easier!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
You made this so easy. It's been a long time since I have done a resume and you walked me through the whole process. Thank you!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Lovely resume format. Disappointed it was advertised as a free service by other pages.
Hello Morgan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Advertised as free, obviously not free. No mention of payment till the end. Didn't accept my card. Terrible
Hello Kyle,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Its seems as if it is 100% free and then gets you at the end. Still not a bad price for a good resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love the different layouts, love the suggestions for each category
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user family and easy to build a resume quickly
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius