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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I'm on the other tab with customer service and they're awesome! Fixed my problem so quickly and easily.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I find it rather difficult to be charged for a 2 week trial for 3 dollars then immediately charged for 23 dollars after the trial when a month trial is only 7 dollars. Furthermore, there is no option for me to choose the month trial without paying yearly. In addition, it says pay 95 dollars for one year and save 75% as opposed to paying monthly, which totals 96 dollars per year. How is that saving 75%? False advertising at most, bad communication and layout at best.
Hello Carolyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It would be nice to know there is a fee prior to spending the time to create resume in template. It says it's free to create, but in order to access it, you must pay.
Hello Kim,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This made it so easy for me to put my resume together in record time and it looks great!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great software and easy to use, thanks for the help
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent experience. Perfectly executed. Keep up the awesome work.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and simple. Did not really offer major suggestions as I thought.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy!
I liked the bullet points that were given.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I appreciate that the 14-day access at the end was affordable.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy! Loved how it took my old outdated resume to one I feel will stand out
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I saw some bad comments about the company but we will see. The app is intuitive
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience and very easy to use and overall very pleased with my experience
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your payment process and subscription process is foxy and hard. Make it more smooth and easy to do a one time payment rather than a monthly subscription. Also, I need to add billing address for payment card, why I cant? Also, make it easy to cancel.
Hello Mohamad,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great experience, I am blown away by how easy it was to build a visually stunning resume! Well worth the 2.95.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Awesome! Very easy to use and make a resume quickly.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The text box generator in work experience types backwards. Ridiculous
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Disappointed that this said it was a free resume builder until after I spent an hour making my resume and was then prompted to make payment to receive the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use and super helpful when putting resume together quickly
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't think I'd have to pay. It said free and I don't like continuing biling that you slip in at the end.
Hello Mary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius