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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Good, however for some reason when typing in my own points, the text was entering backwards/reversed, I had to enter the text in another program or document, then copy and paste, not sure what the problem was.
Was very easy to build, would recommend to everyone.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a good service, I'm grateful for all the different styles included.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would have been nice to know that I would have to pay for the template that I had taken my time to plug all of my info into afterwards when it was advertised as "Free".
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use and many options to add to your resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should have mentioned the cost upfront, not after I did all the work to create my resume!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Hello Henry,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I wanted a free resume and I was tricked into paying for it at the end
Hello Jazmaine,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use and it guides you very well to update your resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Absolutely amazing! So glad I found this. It has helped me so much.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This was great great layout and fairly priced for the product
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick amazing and detailed resumes are only one click away!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Paying $3 a month but then have to pay to print is a bit much
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It should be specified this is a paid service before I waste my time making the resume forcing me to buy it. I understand paid services but maybe have one free template and no access to a cover letter or something like that?
Hello Riley,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Love it it was a great help and easy access, it really walk me through with no problems at all.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ididn't know that there was a charge until I completed my resume. I paid the $2.95 and that is fine.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Everything online said this was free. Then you get invested for an hour adding your data in and they charge you.
Hello Emily,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I think it's great to have a resume builder, but I was led to believe it was free. Creating the resume is free, but if I actually want to be able to use it, I have to pay. That is ridiculous, false advertisement.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use and helpful. Made creating my resume almost effortless. Great quality as well.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius