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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Julie V.
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WASTED SO MUCH TIME BUILDING A "FREE" RESUME only to have to pay to get it and then on AUTO renew every month unless canceled. SO BEYOND TIRED AND PISSED right now.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Julie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow PAMELA A.
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I do not like that this plan auto-renews. If I am getting my dream job with the resume you helped me build, I intend to not need another resume for years.

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
Follow Aurelia B.
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Site makes it easy to create a professional looking resume.

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Loretta U.
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A perfect tool to boost up your resume and cover letter.

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow Sharmaine M.
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Fast and easy to understand also easy to do which is amazing for someone like me that dosnt understand computers thank you

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow katherine R.
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Great and fast service
March 22, 2023

Great and fast service. Good tips to create resume

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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You seem to have it going on
March 22, 2023

You seem to have it going on.
I just dont do well with computers

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Michael Y.
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Amazing, what seemed like rocket science was actually resumegenius.!

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow John D.
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Very good, this program is easy and has lots of options

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Phillip F.
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Good because it helps me make a decent resume for school and jobs

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Johnny V.
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The resume builder was very easy to manage,all aspects of the resume builder was self explanatory

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Extremely user friendly and interactive. Great import then edit capabilities!

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Travis C.
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Excellent suggestions for a first time resume writer.

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Had to pay money
April 21, 2023

Had to pay money

And had to put my email in to continue...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Mason,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Chelsea X.
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Really great way to build a resume quickly and easily! Very impressed!

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Amanda U.
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Over all excellent content, fickle editing process... had to refresh screen two times in order to keep editing and building resume.

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Rehanna J.
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I've been dreading doing a resume since I haven't had to do one in over 20+ years and your templates made it super easy and kinda fun!

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Teresa I.
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This has been, by far, the best experience composing a resume. It has cut the frustration out of the process and cut the time in half. Thank you!

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Steven O.
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I had to reposition the cursor with every letter I would type when entering my experience information.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Steven,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Krista V.
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This has been a good experience, except fot the fact that when i was manually typing my duties it started typing backwards and i couldn"t fix that, and it happened every time unless i used the bullets already there.

Date of experience: March 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius