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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I want to say that I am happy I found you and I am satisfied with the help you have given me. Thank you.
While typing my experience from my phone I cannot see what I'm typing because the page would automatically scroll to the top. So I would have to stop typing to scroll to the top every other word to make sure I'm typing the right thing. That was from my phone so I tried on my laptop. I could not type a thing. It was pretty messed up so I did it from my phone and bared with the malfunction.
Also I wish you all would give the price before hand. Some people are looking for a job and have no money to pay. Other than that I'm happy with my resume
Hello Rosalind,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So glad that I found this site. It has been super easy and fast getting my resume updated. It has been about 7 years since I have even looked at my resume so this was so helpful.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The experience was fine, I wished the cost was displayed upfront. It is a fair price but still feels a little taken not knowing upfront.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wish i did have to sign up for a subscription to download a resume that was made - wish you had a one time fee
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy method to get a good looking resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am not sure of the possibilities of the software. I will give my opinion when I have completed my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The only thing they don't tell you is that you will be billed 23.99 after the first 14 days
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This a helpful site for the beginner who doesn't know where to start.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should tell people your service costs before they do all of the work.
Hello Emma,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Ease of use along with suggestions for job description
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice scam you have here. Advertise for free then charge because your lawyers hid in the term you must agree to in order to use.
Hello Gary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
If it says free it should be free not charge at end just say there's a fee at the start of it
Hello Nihceam,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I have never actually written a resume before. So this was very helpful.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Dont use false advertising saying its a free resume and then charge
Hello Cameron,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I didn't like that it didn't let me go back to view my resume options and the only way to get out of the page was to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very user friendly and helped me choose great job duty descriptions I would not have thought of on my own.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Nice options, easy navigation, but my original resume I uploaded was missing info and some areas were jumbled
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far paying was easy now I want to see how much the product will help
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The is a great way and with minimum effort to make my resume look professional.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius