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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Said free then had to pay to get all the work I put in.

Date of experience: April 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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Don't like the fact it automatically renews should just be a one time purchase. Other than that looks amazing. Thank you

Date of experience: April 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow KEISHA U.
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It was fairly easy to create a new resume using my old one.

Date of experience: April 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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So far it has been a very easy experience. We shall see how it finishes. Thank you

Date of experience: April 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Excellent service
April 3, 2023

Excellent service. I will be recommending you to everyone I know who will be looking for a new job.

Date of experience: April 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Gretel I.
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Advertised as free when it is not. You work through all of it then cannot download the resume without subscribing and paying money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gretel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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I dont like that its advertised as free but i have to pay

Date of experience: April 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Calvin F.
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Amazingly simple I recommend to every trying to make a resume without knowledge on where to start.

Date of experience: April 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Namibia
1 review
0 helpful votes
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I experienced some text-editor issues, but overall the experience was good. It was long but a resume has many parts so it was fairly okay as far as having to set it up manually.

Date of experience: April 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Very easy to use format which results in a professional looking resume.

Date of experience: April 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Typing in the job descriptions it was typing backwards... So I just left some defaults and will edit on my PC

Date of experience: April 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Puerto Rico
1 review
0 helpful votes
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Dear ResumeGenius.com team
April 3, 2023

Dear ResumeGenius.com team,

I am writing this review to express my profound gratitude and satisfaction with the outstanding service I received from your platform. As a customer service professional with over 25 years of experience, I was in search of a resume builder that could effectively showcase my skills and accomplishments. ResumeGenius.com exceeded my expectations, and I am thrilled to give you a well-deserved 5-star rating.

From the user-friendly interface to the comprehensive selection of templates and the intuitive editing tools, I found the entire process to be seamless and efficient. The guidance provided throughout the process, along with the industry-specific examples, enabled me to tailor my resume in a manner that effectively highlighted my key competencies and experiences. I was particularly impressed with the responsiveness of your customer support team, who were available to address any questions and provide valuable feedback.

With the help of ResumeGenius.com, I am now confident that my resume will make a lasting impression on potential employers, setting me up for success in my job search. I would highly recommend your platform to anyone seeking a professional and high-quality resume building experience.

Thank you once again for your exceptional service and for empowering professionals like myself to stand out in today's competitive job market.

Sincerely,
Patricia Shaffer

Date of experience: April 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site, Patricia. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

North Carolina
2 reviews
0 helpful votes
Follow De'Andre K.
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Great and also are used you guys critique on my resume once before.

Date of experience: April 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Very helpful
April 3, 2023

Very helpful. But found it difficult to write additional notes.

Date of experience: April 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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I want to say that I am happy I found you and I am satisfied with the help you have given me. Thank you.

Date of experience: April 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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While typing my experience from my phone I cannot see what I'm typing because the page would automatically scroll to the top. So I would have to stop typing to scroll to the top every other word to make sure I'm typing the right thing. That was from my phone so I tried on my laptop. I could not type a thing. It was pretty messed up so I did it from my phone and bared with the malfunction.
Also I wish you all would give the price before hand. Some people are looking for a job and have no money to pay. Other than that I'm happy with my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rosalind,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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So glad that I found this site
April 3, 2023

So glad that I found this site. It has been super easy and fast getting my resume updated. It has been about 7 years since I have even looked at my resume so this was so helpful.

Date of experience: April 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Maine
1 review
0 helpful votes
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The experience was fine, I wished the cost was displayed upfront. It is a fair price but still feels a little taken not knowing upfront.

Date of experience: April 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Wish i did have to sign up for a subscription to download a resume that was made - wish you had a one time fee

Date of experience: April 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Mason T.
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Quick and easy method to get a good looking resume

Date of experience: April 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius