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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Appreciate the help and tips given for someone that need structure on how to do a resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very professional looking and site is easy to navigate
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent guidance for completion of a competitive resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The program is nice and pretty easy. What I didn't like is that the program was advertised as "free" but wouldn't let me download unless I paid. I appreciate a more transparent and straightforward approach that says from the beginning there are charges. Perhaps instead of advertising as "free," say "free to prepare." So many advertisements say "free" but they really aren't free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great website with a variety of templates to choose from for any profession.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy and simple takes the stress out of creating resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice very professional and helpful website tool for making my resume strong
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Didn't say I had to pay anything until I was completed.
Hello Roman,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This was the easiest site to make my resume and cover letter
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Had issue with typing text. This ended up taking me longer than i hoped
Hello Matthew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Your system was not able to process Amex cards for whatever reason
Hello Conor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You guys advertise free resumes, but once you create one you have to pay to download it
Hello Brandon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was very easy to use. I was just unaware of the fee associated with obtaining my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Did not expect a recurring fee which would require cancellation.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The first resume should be free. Or you should inform that payment is requred before customers spend time filling it out.
Hello Genevieve,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I have no issues. I would've loved to get the first version free without having to pay. But great product regardless.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great so far. Making a new resume is always the most dreadful part of applying for a new job. They made this process simple with the suggestion!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Seems to be an easy learning tool... I am teaching my teenage nephew how to make a resume. I just hope i can cancel, since this is just practice.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius